For More Information
We hope this pamphlet has helped you understand our policies and procedures. You are the reason for our business and we want to do everything we can to make our relationship with you as pleasant as possible.
If you have further questions or need any additional information after reading this booklet, please feel free to contact us by one of the methods below. You may review a copy of the minimum gas service standards on the PUCO’s website or obtain a copy from the Commission upon request.
Customer Contact Center
Columbia Gas of Ohio
P.O. Box 2318
Columbus, OH 43216-2318
Phone: 1-800-344-4077
Business hours: 7:00 a.m. – 7:00 p.m. weekdays
www.columbiagasohio.com
Gas Emergencies
Nights, weekends, and holidays
1-800-344-4077
(select option 2 from the automated phone system)
Public Utilities Commission of Ohio
1-800-686-7826 (1-800-696-1570 TDD/TTY)
Business hours: 8:00 a.m. to 5:30 p.m. weekdays
www.PUCO.ohio.gov