Manage Your Account
  • View & Pay Bill
  • Gas Emergency
  • Start/Stop Service

To Report a Carbon Monoxide
or Gas Emergency:

  • Leave the area immediately
  • From a safe place, call 911 and then call us at 1-800-344-4077

DO NOT:

  • Send us an email to report the odor or incident
  • Use a cellular phone or phone until you leave the area

Remain in a safe place until our service technician arrives to perform a safety check.

 

Other Gas Safety Information

Start, Stop, or Transfer Service

Call us at 1-800-344-4077. Our Customer Service representatives are here to assist you Monday through Friday from 7:00 a.m. to 7:00 p.m. and Saturday from 8:00 a.m. to 12:00 p.m.

Current Customers

Log in to your account to stop your gas service.

New Residents

Welcome! Please call us at 1-800-344-4077 to find out if we serve your address. We can also help transfer an existing gas account into your name.

Landlords

To set up a Property Owner Agreement with us, please complete this form and mail it to: NiSource, P.O. Box 2318, Columbus, OH 43216-2318.

Why All the Construction?

We're replacing our lines to improve safety and service

Learn More

Not Sure? Ask for ID

Our employees & contractors will be happy to show you their badge

Learn More
 

Headline News

 

Mike Schwieterman is our Columbia Cares Volunteer of the Year

Feeding the Norwalk community in a thoughtful way.

Mike Schwieterman is our Columbia Cares Volunteer of the Year

Five things we do to keep you safe

Our employees do a lot behind the scenes to make sure you have the safe and reliable service you deserve.

Five things we do to keep you safe

Columbia Gas of Ohio Responds to Portsmouth Incident

Columbia Gas of Ohio emergency response crews are assisting the Portsmouth Fire Department with an incident at 1245 Coles Blvd. The situation has been made safe, and an investigation into the cause is underway.

Columbia Gas of Ohio Responds to Portsmouth Incident

Columbia Gas Emergency Responders are Assisting the Vermilion Township Fire Department

Columbia Gas emergency responders are assisting the Vermilion Township Fire Department after a hit-and-run driver struck a gas meter, leading to an explosion.

Columbia Gas Emergency Responders are Assisting the Vermilion Township Fire Department

Good News About Gas Prices

Good news for customers who buy their gas through the Standard Choice Offer (SCO)

Good News About Gas Prices

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