About Us

About Us

Smartphone users get safety information and payment options from Columbia Gas of Ohio’s new mobile Web site

Thursday, January 26, 2012

COLUMBUS, Ohio – Accessing essential information and paying a bill – whenever, wherever – has never been easier.  The new mobile Web site from Columbia Gas of Ohio gives customers service and safety information, secure payment options and more.

“Our customers are increasingly ‘on the go,’ and they need easy and convenient ways to do business with us,” said Columbia President Jack Partridge.  “Our new mobile site allows customers to communicate with us no matter where they are,” Partridge continued.

Customers accessing ColumbiaGasOhio.com on any mobile device will automatically be redirected to the new mobile site.  The site works with iPhones, iPads, Android phones and tablets and other mobile devices.

The site can also be accessed directly at http://m.ColumbiaGasOhio.com.   

Safety information is a key feature of the site.  Customers can learn the warning signs they might smell, see or hear that could indicate a gas leak.  The “Safety Center” also includes information on carbon monoxide.  Phone links make it easy to call to report a gas emergency or to “call before you dig” quickly with just one touch.

Account Management Options

The site also provides account information and secure bill payment options.  Customers who have registered their account online can log in to view their amount due and payment date, as well as make a payment free of charge.  Customers can also make a payment by credit or debit card if they have their bill or account number with them.  The site also uses GPS (if available) to locate the nearest walk-in payment location.

Columbia Gas of Ohio safely delivers clean and efficient natural gas to approximately 1.4 million customers in 61 of Ohio’s 88 counties. With headquarters in Columbus, it is one of the seven energy distribution companies of NiSource Inc. (NYSE: NI) and is the largest natural gas utility in the state. NiSource companies deliver energy to approximately 3.8 million customers located within the high-demand energy corridor stretching from the Gulf Coast through the Midwest to New England. 

Be sure to call 811 at least two business days before you dig. For information about natural gas safety and what to do if you suspect a gas leak, go to: SafeGasOhio.org.