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Columbia Gas of Ohio Warns Against Impostors

Tuesday, August 06, 2013
Columbia Gas of Ohio encourages its customers to protect themselves from individuals impersonating company employees or contractors.

To avoid becoming a victim, Columbia offers these suggestions:

  • All Columbia employees and contractors carry identification cards bearing their name, photograph and identification number and will be happy to show them.
  • Columbia Gas collectors do not take cash or check payment at the door. Payment can only be made over the phone or at an approved payment center.
  • If you are not sure about an employee’s identification, or to verify work to be done in or around your home, call Columbia’s emergency response telephone number at 800-344-4077. Representatives are available 24 hours a day, 7 days a week.
  • Columbia employees understand if customers call to verify their identity. They will not make you feel pressured to let them into your home.
  • Most Columbia employees drive clearly marked vehicles that are easy to identify.
  • Do not allow entry into your home to people who claim to offer a Columbia refund. Columbia employees never deliver cash refunds or “rebates” to customers’ homes. All account transactions are handled through the mail or at a Columbia Gas customer office.
  • Report Suspicious Activity to the Police. If a person claiming to be a Columbia employee does not have proper identification, call the police and then call Columbia at 800-344-4077. Be prepared to give a detailed description of the individual and their vehicle.
Columbia Gas of Ohio safely delivers clean and efficient natural gas to approximately 1.4 million customers in 61 of Ohio’s 88 counties. With headquarters in Columbus, it is one of the seven energy distribution companies of NiSource Inc. (NYSE: NI) and is the largest natural gas utility in the state. NiSource companies deliver energy to approximately 3.8 million customers located within the high-demand energy corridor stretching from the Gulf Coast through the Midwest to New England. 

Be sure to call 811 at least two business days before you dig. For information about natural gas safety and what to do if you suspect a gas leak, go to: SafeGasOhio.org.