About Us

About Us

Restoring service in Rockbridge

Wednesday, December 05, 2018

A third party damaged a gas line in Rockbridge, and service to about 40 customers has been shut off. We expect to start restoring service within the next few hours.

Customers are safe. As always, if you smell gas please get to a safe place and then call 911 and Columbia Gas at 1-800-344-4077.  

What you need to know

We must come inside every home to perform a safety inspection of your gas lines and appliances. Then we will relight your appliances. 

Please make sure you are at home. If you leave, attach contact info to your door or give it to a neighbor. Leave your porch light on so we know your service is off. 

An adult (18 or over) must be present. Our employees carry photo IDs and will show them upon request.

We apologize for the inconvenience, and we sincerely appreciate your patience.

For more information
Learn more and see a video on how we restore service.