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About Us

Odor of gas in Wellston

Monday, January 07, 2019

Due to a third party supplier issue, Columbia Gas customers in Wellston may notice an unusually strong odor in natural gas supplied to their area.

If you smell a strong gas odor, please go to a safe place and call us at 1-800-344-4077. We treat all odor calls as a priority. A service technician will be dispatched to perform a safety inspection inside your home.

For safety, the chemical mercaptan is added to natural gas to give it a distinctive "rotten egg" odor. When too much mercaptan is present, the odor can be very strong and unpleasant. We are working with our supplier to correct the issue.

We apologize for the disruption this may cause and thank customers for their patience.