About Us

About Us

We’re Prepared for Near Record Gas Usage

Tuesday, January 29, 2019

Extreme cold temperatures are blanketing the state this week, and natural gas usage is expected to be 75% higher than a typical January day.  We’re working hard to continue delivering the safe and reliable service our customers deserve.  

We’re Prepared

  • The gas control center is monitoring our system and able to detect any potential problems in real time.
  • Field crews are also monitoring our system at regulator stations around the state.
  • Service crews are ready to respond to any emergency, should they be needed.

Here are some reminders about staying safe, getting help and saving energy.

Protect Against Carbon Monoxide

  • Install carbon monoxide detectors. Some models double as smoke detectors.
  • Have all appliances serviced by a professional.
  • Never burn charcoal or run a generator indoors or in an enclosed space.
  • Never heat your home with your oven or range.
  • Clean chimney and check for blockage, especially with wood-burning fireplaces and stoves.

Energy Assistance

Customers who think they may need help paying their bill should contact Columbia Gas at 1-800-344-4077. A variety of payment plans and assistance programs are available.

Saving Matters

We offer instant rebates on smart thermostats, an online evaluation of your home, a comprehensive on-site assessment of your home by a trained auditor and much more.ColumbiaGasOhio.com/SavingMatters