William shares his story.
Customers who receive energy assistance are people just like you. They might be a friend, a neighbor, or a relative who's facing financial hardship because they've lost their job, are dealing with rising household expenses on a fixed income, or are struggling with the cost of health care. Many are having trouble paying bills for the first time and don't know where to turn for help or are too embarrassed to ask.
Listen to the story of one customer who found himself in just such a situation, and found a helping hand to keep their home warm through the energy assistance program.
Use our online calculator to find out if you're eligible for HEAP and find an agency near you to apply.