COVID-19 Update

Due to the coronavirus outbreak, Columbia Gas is suspending Home Energy Audits until further notice. Nothing is more important to us than the safety of our customers, communities, employees and partners. Existing Home Energy Audit appointments will be canceled and no new appointments will be taken for the time being. Rebate requests will be processed and our other energy efficiency programs continue to be offered; however, disruptions caused by COVID-19 may affect processing and shipping times as well as other operations. To receive a notification once our Home Energy Audit program resumes, please call our customer service staff at 1-877-644-6674 to be placed on our waitlist. We appreciate your patience and look forward to resuming home energy audits at the appropriate time.

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-344-4077.