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Columbia Gas

If you’re having trouble paying your bill because of COVID-19, we understand. And, we're here to help.

Don’t wait – contact us today. The sooner you contact us the easier it will be to find options that can help. Call 1-800-344-4077 from 7 a.m. – 7 p.m. Monday through Friday, and 8 a.m. – noon on Saturdays. Or, send a message on Facebook, Twitter or Nextdoor.

Disconnections and late fees are suspended until July 29. Know that we offer options to help you manage your billing and payment including:

We’re here to help. Please reach out to us at the first sign you may have trouble paying your bill, so we can work with you.

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Customers, Company

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-344-4077.