Payment & Billing Options

Payment & Billing Options

Facing a Chronic Medical Condition?

We can delay shut-off of service for up to 30 days if you have your licensed physician, nurse practitioner or physician’s assistant complete a Medical Certificate Form stating that shut-off of gas service would be hazardous to the health or safety of a permanent resident of your home.

  • If gas service has been disconnected, we must receive the form within 21 days of shut-off to restore service.
  • This Medical Certificate may be used up to three times during a 12-month period.

Call us at 1-800-344-4077 for more information and to start the process.