Customer CHOICE®

Customer CHOICE®

CHOICE® Sign-Up and Suppliers

It's easy to enroll in the Customer CHOICE® program
  1. Check out the list of certified retail natural gas suppliers in the Customer CHOICE® Program.
  2. Consider what information you need and what questions to ask suppliers.
  3. Contact the certified suppliers to obtain information regarding their rates and services.
  4. Compare gas costs. Don't forget to consider any special offers or incentives that may be available from each supplier.

Qualified Suppliers

Last updated 04/01/2014

Border Energy
Border Energy, Inc.
9787 Fairway Dr.
Powell, OH 43065
614-792-3535 or 888-479-4427

Commerce Energy Inc, dba Just Energy
6345 Dixie Road, Suite 200
Mississauga, Ontario  L5T 2E6
877-226-5371

Compass Energy
1200 Smith St., Suite 900
Houston, TX 77002
866-867-8328

Constellation Energy Gas Choice, Inc.
1221 Lamar St. Ste. 750
Houston, TX  77010
800-785-4373

Delta Energy, LLC
5555 Perimeter Drive
Dublin, OH  43017
866-793-3582

Direct Energy Services, LLC
5400 Frantz Rd.
Suite 350
Dublin, OH 43016
888-566-9988

Dominion Energy Solutions
PO Box 298
Pittsburgh, PA 15230
866-278-8048

DTE Energy Supply
414 S. Main St., Ste. 200
Ann Arbor, MI 48104
866-807-2209 

Energy Plus Natural Gas LLC
3711 Market Street
Philadelphia, PA 19104
855-405-3098   

Energy Co-operative of Ohio 
790 B. Windmiller Dr.
Pickerington, OH 43147
614-856-3599 or 888-541-4646

Foster Energy Services, LLC DBA My Choice Energy
470 Olde Worthington Road, Suite 220
Columbus, Ohio 43082
1-888-505-6630

FTR Energy Services LLC
64 N Main St
Norwalk, CT  06854
877-811-1023

Glacial Natural Gas, Inc.
24 Route 6A
Sandwich, MA 02563
1-888-452-2425 

Hess Small Business Services
One Hess Plaza
Woodbridge, NJ 07095
888-494-4377  

HIKO Energy, LLC
12 College Road
Monsey, NY 10952
888-264-4908

IGS Energy
6100 Emerald Parkway
Dublin, OH 43016
877-4IGSGAS (877-444-7427)

Integrys Energy Services - Natural Gas, LLC 
300 W. Wilson Bridge Rd. Ste. 350
Worthington, OH 43085-1020
866-336-5547

Lakeshore Energy Services
700 Tower Drive, Suite 620
Troy, MI 48098
888-200-3788

Metromedia Energy
6 Industrial Way West, Ste. F
Eatontown, NJ 07724
800-828-9427

NextEra Energy Services Ohio, LLC
20455 SH 249, Suite 200
Houston, TX 77070
800-882-1276

North American Power and Gas, LLC
20 Glover Avenue
Norwalk, CT 06851
888-313-9086

Ohio Gas & Electric
100 E. Campus View Blvd., Ste. 250
Columbus, OH 43235
866-706-7360

Palmco Energy OH, LLC
1350 60th Street
Brooklyn, NY  11219
877-726-5862

Plymouth Rock Energy
1074 Broadway
Woodmere, NY 11598
855-327-6937
Contact: Erika Schmitt

Quake Energy
605 N. High Street
#149
Columbus, OH 43215
800-279-9023
CustomerCare@quakeenergy.com

Santanna Energy Services
425 Quadrangle Dr., Ste. 200
Bolingbrook, IL 60440
800-764-4427 

SouthStar Energy Services LLC, dba Ohio Natural Gas
P.O. Box 14657
Cleveland, OH 44114
888-466-4427

Spark Energy Gas, LP
2105 City West Blvd., Ste. 100
Houston, TX 77042
877-547-7275

Snyder Brothers Energy Marketing, LLC
1 Glade Park East, PO Box 1022
Kittanning, PA 16201
724-548-8101 or 800-394-8101

Stand Energy Corporation
1077 Celestial, Ste. 110
Cincinnati, OH 45202
800-598-2046 or 513-621-1113

Term Power & Gas LLC dba ENCOA
8847 W. Sam Houston Parkway, N.
Houston, TX 77040
1-888-857-5415   

UGI Energy Services, Inc.
129 Elm St.
Hudson, Ohio 44236
1-800-490-5330 

Volunteer Energy Services (VESI)
790 A Windmiller Dr.
Pickerington, OH 43147
614-856-3128 or 800-977-VESI (8374)

XOOM Energy Ohio, LLC
11208 Statesville Rd., Ste. 200
Huntersville, NC  28078
888-997-8979

For a straightforward "apples to apples" comparison of suppliers' offers, visit the PUCO web site or call 1-800-686-7826 (1-800-686-1570 TDD/TTY).

Customers may enroll by mailings, facsimiles, direct solicitation, internet, or telephone. Whichever method is used, it is important that you obtain and keep a copy of your contract for the term of the agreement.

Written enrollment - The customer's signature on the contract constitutes consent, when enrollment occurs by mail, facsimile or direct solicitation. Please note that gas purchase agreements and their rates are not currently regulated by the Public Utilities Commission of Ohio (PUCO).

Telephonic enrollment - The supplier must record the complete conversation in a date-stamped audio recording and inform you that the conversation is being recorded. During the call, suppliers will ask if you've reviewed the contract terms. If you respond "yes", the enrollment is completed over the phone. If you respond "no", the supplier will review the terms of the offer. You may still be enrolled during that phone conversation. However, the supplier must mail you the written terms and conditions within three (3) business days.

Internet enrollment - When an enrollment occurs via the internet, prior consent will be obtained by encrypted customer input on the supplier's internet web site.

Customers will have seven (7) business days, from the postmark date on the confirmation notice sent by Columbia Gas, to rescind/cancel any enrollment.

For more information

If you would like more information regarding the Customer CHOICE® program, contact any of these sources.

Columbia Gas of Ohio
For general program information or a listing of qualified suppliers call Monday – Friday 7 a.m. to 7 p.m.:

  • 1-800-344-4077
  • TDD/TTY: 1-877-460-2443

Public Utilities Commission of Ohio (PUCO) 
8:00 am - 5:30 pm, Monday - Friday

  • Price comparison information and complaint resolution: 1-800-299-7271
  • For general information: 1-800-686-7826
  • To speak to a customer representative: 1-800-686-1570 TDD/TTY

If you have any comments or questions about the Customer CHOICE® program, please contact us.

If you are a gas supplier and would like further information about the Customer CHOICE® program, please call Columbia Gas of Ohio at 614-460-6841.

CHOICE® is a registered service mark of Columbia Gas of Ohio, Inc.

* Not an affiliate of Columbia Gas of Ohio, Inc.