Does your home already have a gas meter?
If your home already has a Columbia Gas meter installed, it's easy to start, stop or move natural gas service with us over the phone. We do not currently offer the option for you to start, stop or move natural gas service online.
Are you renovating your home?
Whether you're adding a new appliance, removing an appliance or need to remove your gas lines, we can help.
Add New Gas Line
Want to convert or add natural gas to your existing home? You can add gas service to your current home to get the savings and comfort of natural gas for years to come. In general, if your neighbors use natural gas, our service is likely available in your neighborhood.
Add New Appliance
If you want to add new gas equipment or appliances to your home that already has our gas service, we can make sure you have enough gas pressure to support your improvements. Get started with a quick phone call to us at 1-800-440-6111. Be prepared to discuss your current equipment, as well as the new appliances that you'd like to add to your home.
Move Gas Line
There are a variety of reasons you could need to move a gas line, including adding on to your home or adding an additional building that would be over the line. If you need to relocate a gas line for any reason, please call us at 1-866-724-0033 to begin the process.
Disconnect a Gas Line
It's not safe to demolish a building until you're sure the gas service line is completely disconnected -- dug up and severed from our mainline. If you don't, you could be liable for damages. If you're not sure if the gas service has been disconnected or not, it's always best to call us and we can check for you. Here's how to ensure we're out of your way for your demolition:
- Call us at 1-800-344-4077 at least 30 days in advance to make an abandonment request.
- Also, be sure to call 811 to have all underground utilities located before demolition or any excavation.
Are you building a new home?
Ensure natural gas is available for your home and experience the savings for years to come. Let us know as soon as possible that you're building a new home and we'll talk you through the process. Start the process by calling us at 1-800-440-6111.
Build energy efficiency into your new home
Build your new home with us. We’ll connect you with a builder through our nationally-recognized EfficiencyCrafted℠ Homes program for improved energy savings and high quality construction.