Stay Safe

Stay Safe

Winter Meter Protection

Hard-packed snow, icicles falling from your eaves, or water dripping from your roof and freezing on your natural gas meter can create a safety hazard. Also, snow and ice build-up around the fresh-air and exhaust vents for your natural gas appliances can cause them to malfunction and create a carbon monoxide hazard.

Protect your meter

  • Never let snow completely cover your meter.
  • Use caution when using a shovel around your meter. Don't shovel snow up against your meter, and take care using a snow blower or plow near your meter.
  • Where possible, use a broom instead of a shovel to clear snow away from the meter.
  • Never kick or hit the gas meter or its piping to break away built-up snow or ice. Remove the snow or ice with your hands.
  • Remove icicles hanging from your eaves or gutters and protect your meter from dripping water that could freeze on the meter and piping.
  • If your gas meter is completely encased in ice or you think there might be a problem, call us at 1-800-344-4077.
  • If an abnormal amount of snow has accumulated on your roof, use a shovel to remove and protect the dwelling

Keep air supply ducts and vents clear

Some direct-vent and high-efficiency appliances have side wall vents and air intakes that could become obstructed during heavy snow fall.

  • Gas equipment requires air for safe combustion and venting of appliances.
  • Keep vents unobstructed and free of debris.