Skip to main content Skip to navigation

Columbia Gas Logo
  • Our Company
  • Partner with Us
  • Emergency Contact Emergency Contact
  • My Account
    • Sign In / Register
      Program Enrollments
      • AutoPay
      • Paperless Billing
      • Budget Plan
      Account Dashboard
      Alerts & Notifications
      • Outage Alerts
      • Billing Alerts
      • Email Subscriptions
      View Accounts
      Manage Account
      • Contact Info
      • Wallet & Payment methods
      • Add Account
      • Remove Account
      • Account Security
      Bills & Payments
      • Pay My Bill
      • Pay with a Card
      • Bill & Payment History
      • My Usage
      • Understanding Your Bill
  • Products & Services
    • Start, Stop or Move Service
      • Construction and Renovation
      • Landlord Services
      • Business Support
      • Set a Service Appointment
      Convert to Natural Gas
      • Natural Gas Availability Form
      • Calculate Your Savings
      • Find a Contractor
      Home Protection Plans
      • Homeowner Protection Plans
      • Renter Protection Plans
      Renewable Energy Programs
      • RNG for Producers
      Alert Center
      Work in Your Neighborhood
      • Replacement Projects
      • Northern Loop Pipeline Project
      • Vegetation Management
      • Property Restoration
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Locating Gas Lines
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
      Excavators
      Home Safety
      • Appliance Safety
      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Safety Products
      • Digger’s Dog House
      Weather Safety
      • Flooding Safety
      • Winter Weather Safety
      Know Your Home
      • Exterior
      • Basement
      • Kitchen
      • Living Room
      • Laundry
      • Bedroom
      • Bathroom
      • Garage
      • Office
  • Bills & Payments
    • Pay My Bill
      Understanding Your Bill
      Payment Options
      • Find a Payment Location
      Report a Payment
      Billing Programs
      • Paperless Billing
      • AutoPay
      • Budget Plan
      • CHOICE®
      • Standard Choice Offer
      • Transportation Service
      • Governmental Aggregation
      Financial Support
      • Income-Eligible Assistance Programs
      • Payment Plans
      • Shut Off and Reconnect Process
      • Give the Gift of Energy
      • Contribute to HeatShare
  • Ways to Save
    • For Your Home
      • Home Energy Saving Tips
      • Income-Eligible Weatherization
      • Heating Cost Calculator
      For Your Business
      • Business Energy Tips
      Income Eligible Assistance Programs
      • Energy Assistance Resource Center
      • Eligibility Calculator
  • Help
    • Self-Service
      • Web
      • Chat
      • Mobile
      • Phone
      Forms
      • Document Upload Form
      • Release Form
      Quick Links
      • Alert Center
      • Report an Emergency
      • Imposters and Scams
      Help Center
      • Understanding Your Bill
      • Frequently Asked Questions
      • Contact Us
{[{ initials }]}
{[{ notificationCount }]}
My Account {[{ displayName }]} Sign Out
Sign In / Register

Email

{[{ displayName }]} Sign Out

Access My Account
Manage Your Account
Forgot email?
Forgot password?
Don't have an online account?
Register an account or Pay without signing in
Logo
menu close

Emergency Information

1-800-344-4077

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-344-4077 (24/7).


Emergency Contact
{[{ initials }]}
{[{ notificationCount }]}
My Account {[{ displayName }]} Sign Out
Welcome
Manage Your Account
Sign In / Register
  • My Account
    • Sign In / Register
    • Account Dashboard
    • View Accounts
    • Bills & Payments
      • Pay My Bill
      • Pay with a Card
      • Bill & Payment History
      • My Usage
      • Understanding Your Bill
    • Program Enrollments
      • AutoPay
      • Paperless Billing
      • Budget Plan
    • Alerts & Notifications
      • Outage Alerts
      • Billing Alerts
      • Email Subscriptions
    • Manage Account
      • Contact Info
      • Wallet & Payment methods
      • Add Account
      • Remove Account
      • Account Security
  • Products & Services
    • Start, Stop or Move Service
      • Construction and Renovation
        • Service Application
      • Landlord Services
      • Business Support
      • Set a Service Appointment
    • Home Protection Plans
      • Homeowner Protection Plans
      • Renter Protection Plans
    • Alert Center
    • Work in Your Neighborhood
      • Replacement Projects
        • Columbus and Springfield Projects
        • Toledo and Northwestern Ohio Projects
        • Northeastern and North Central Ohio Projects
        • Eastern and Southern Ohio Projects
      • Northern Loop Pipeline Project
      • Vegetation Management
      • Property Restoration
    • Convert to Natural Gas
      • Natural Gas Availability Form
      • Calculate Your Savings
      • Find a Contractor
    • Renewable Energy Programs
      • RNG for Producers
        • Renewable Natural Gas Application
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Locating Gas Lines
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
    • Home Safety
      • Appliance Safety
        • Safe Appliance Installation
        • Care for Your Appliances
      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Safety Products
      • Digger’s Dog House
    • Weather Safety
      • Flooding Safety
      • Winter Weather Safety
    • Know Your Home
      • Exterior
      • Basement
      • Kitchen
      • Living Room
      • Laundry
      • Bedroom
      • Bathroom
      • Garage
      • Office
    • Excavators
  • Bills & Payments
    • Pay My Bill
    • Payment Options
      • Find a Payment Location
    • Billing Programs
      • Paperless Billing
      • AutoPay
      • Budget Plan
      • CHOICE®
      • Standard Choice Offer
      • Transportation Service
      • Governmental Aggregation
    • Financial Support
      • Income-Eligible Assistance Programs
        • Energy Assistance Resource Center
        • Eligibility Calculator
      • Payment Plans
      • Shut Off and Reconnect Process
      • Give the Gift of Energy
      • Contribute to HeatShare
    • Understanding Your Bill
    • Report a Payment
  • Ways to Save
    • For Your Home
      • Home Energy Saving Tips
      • Income-Eligible Weatherization
      • Heating Cost Calculator
    • For Your Business
      • Business Energy Tips
    • Income Eligible Assistance Programs
      • Energy Assistance Resource Center
      • Eligibility Calculator
    • Heating Cost Calculator
  • Help
    • Self-Service
      • Web
      • Chat
      • Mobile
      • Phone
    • Forms
      • Document Upload Form
      • Release Form
    • Quick Links
      • Alert Center
      • Report an Emergency
      • Imposters and Scams
    • Help Center
      • Understanding Your Bill
      • Frequently Asked Questions
      • Contact Us
        • Feedback Form
  • Our Company
  • Partner with Us
Payment Options

Make a payment

Choose your simple and secure payment method.

Pay online

Pay with bank account

After you create your online account, you'll need your bank account number and routing number to make a payment.

Pay Now

Couple paying bills
Mother and son on bed

Pay with credit card, debit card, PayPal, Venmo or Amazon Pay

You can pay online using your credit card, debit card, PayPal, Venmo or Amazon Pay. Our payment processing vendor Paymentus will charge a convenience fee of $2.00 per transaction.

Pay Now

Mother and daughter at window

Pay automatically with AutoPay

AutoPay allows us to automatically withdraw your payment from your checking or savings account each month.

Enroll Today


Other ways to pay

Customer paying in person

Pay in person

Find an authorized payment location near you to pay your bill in person.

Search Locations

Customer on phone with coffee

Pay by phone

Call 1-866-694-1828 to make a payment. Our payment vendor, Paymentus, will charge a $2.00 fee per transaction.

Pay by mail

Include your account number on the check or money order, and send it to us using this address:
Columbia Gas of Ohio
P.O. Box 4629
Carol Stream, IL 60197-4629.

Small business tailor at work
Bills & Payments
  • Pay My Bill
  • Payment Options
    • Find a Payment Location
  • Billing Programs
    • Paperless Billing
    • AutoPay
    • Budget Plan
    • CHOICE®
    • Standard Choice Offer
    • Transportation Service
    • Governmental Aggregation
  • Financial Support
    • Income-Eligible Assistance Programs
      • Energy Assistance Resource Center
      • Eligibility Calculator
    • Payment Plans
    • Shut Off and Reconnect Process
    • Give the Gift of Energy
    • Contribute to HeatShare
  • Understanding Your Bill
  • Report a Payment
Guy on device under a tree

Want to cut paper clutter? We can help!

Instead of a monthly paper bill, you’ll get an email when your bill is ready. You can view and pay your bill on any computer or mobile device. 

Sign Up For Paperless

Register online

See your energy usage, review your latest bills and make a payment online.

Do you need help paying your bill?


We know there are times when it may be difficult for you to pay your bill. We offer a number of options to help you get back on track.

Learn More

Simple. Convenient. Secure. 

Download the Columbia Gas mobile app today!

badge_applestore GooglePlay

 

 

 

  • Our Company
  • About Us
  • Columbia Cares
  • Rates and Tariffs
  • News Room
  • Careers
  • Partner with Us
  • Builders and Developers
  • Contractors and Plumbers
  • Economic Development
  • Emergency Responders
  • Excavators
  • Quick Links
  • Sign In
  • Outages
  • Ways to Pay
  • Get Help Paying
  • Mobile App
  • Need Help?
  • FAQs
  • Contact Us
  • Call 1-800-344-4077
  • Connect with Us
facebook logo
xlogo
linkedin logo
© 2025 Columbia Gas of Ohio Inc.    Terms of Use    Privacy Notice    Accessibility Statement   

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-344-4077 (24/7).