Home Energy Assistance Program (HEAP)
HEAP provides one-time payment assistance to your Columbia Gas account. You can apply online or contact your local Community Action Agency for more information.
Assistance to help pay your bill
If you qualify for federal, state or local income-eligible payment assistance programs, you could receive help paying your bill. To find out which programs could apply to you, start with our eligibility calculator. Please note, income may not be the only requirement to receive funds through these programs.
HEAP and more
Finding and applying for energy assistance can be confusing and even overwhelming. Visit our resource center if you need more information about available programs or eligibility.
Available programs
Winter Crisis Program
Applications will be accepted November 1, 2024, through March 31, 2025.
This program provides assistance once per heating season if you’re eligible and disconnected or threatened with disconnection for non-payment. To be eligible, you must sign up for PIPP Plus or another payment plan. Applications are accepted Nov. 1 through March 31 each year and are available through your local Community Action Agency.
Percentage of Income Payment Plan Plus (PIPP Plus)
This payment reduction program allows you to pay just five percent of your monthly household income or a minimum of $10 for your gas service each month. PIPP Plus enrollment is provided by your local Community Action Agency.
HeatShare
Administered by the Salvation Army, HeatShare is a fuel fund that combines Columbia Gas customer and employee donations to assist you.
WarmChoice®
You may qualify for free home energy efficiency upgrades with WarmChoice®.
Dollar Energy
Dollar Energy provides one-time payment assistance to your Columbia Gas account. You can apply online at www.hardshiptools.org/MyApp/.
Still not sure where to start?
For more information on any of our programs or services, call us at 1-800-344-4077.