Manage Your Account
  • View & Pay Bill
  • Gas Emergency
  • Start/Stop Service

To Report a Carbon Monoxide
or Gas Emergency:

  • Leave the area immediately
  • From a safe place, call 911 and then call us at 1-800-344-4077

DO NOT:

  • Send us an email to report the odor or incident
  • Use a cellular phone or phone until you leave the area

Remain in a safe place until our service technician arrives to perform a safety check.

 

Other Gas Safety Information

Start, Stop, or Transfer Service

Call us at 1-800-344-4077. Our Customer Service representatives are here to assist you Monday through Friday from 7:00 a.m. to 7:00 p.m. and Saturday from 8:00 a.m. to 12:00 p.m.

Current Customers

Log in to your account to stop your gas service.

New Residents

Welcome! Please call us at 1-800-344-4077 to find out if we serve your address. We can also help transfer an existing gas account into your name.

Landlords

To set up a Property Owner Agreement with us, please complete this form and mail it to: NiSource, P.O. Box 2318, Columbus, OH 43216-2318.

Why All the Construction?

We're replacing our lines to improve safety and service

Learn More

Not Sure? Ask for ID

Our employees & contractors will be happy to show you their badge

Learn More
 

Headline News

 

Columbia Gas of Ohio recognized as a Top Workplace in Northeast Ohio

“To be nominated for this award by our employees is a great honor and recognition of our commitment to deliver safe services to our customers,” said Northeast Ohio Operations Center Manager, David Musser.

Columbia Gas of Ohio recognized as a Top Workplace in Northeast Ohio

Moving? Here’s how to transfer or start new service

If you are planning to move, your to-do list is filling up quickly. Make sure to cross one item off ahead of time and call us to transfer or start your natural gas service.

Moving? Here’s how to transfer or start new service

We’ve Joined the Ohio Business Competes Coalition

The organization wants Ohio to be welcoming to everyone, regardless of their sexual orientation or gender identity

We’ve Joined the Ohio Business Competes Coalition

Restoring Service in Perry County

Columbia Gas crews from around the state are restoring service to customers in Perry County affected by a gas supplier issue.

Restoring Service in Perry County

Outage affects Customers in Perry County

Natural gas service to approximately 500 customers in Perry County has been interrupted due to a gas supplier issue.

Outage affects Customers in Perry County

More Headline News