Manage Your Account
  • View & Pay Bill
  • Gas Emergency
  • Start/Stop Service

To Report a Carbon Monoxide
or Gas Emergency:

  • Leave the area immediately
  • From a safe place, call 911 and then call us at 1-800-344-4077

DO NOT:

  • Send us an email to report the odor or incident
  • Use a cellular phone or phone until you leave the area

Remain in a safe place until our service technician arrives to perform a safety check.

 

Other Gas Safety Information

Start, Stop, or Transfer Service

Call us at 1-800-344-4077. Our Customer Service representatives are here to assist you Monday through Friday from 7:00 a.m. to 7:00 p.m.

Current Customers

Log in to your account to stop your gas service.

New Residents

Welcome! Please call us at 1-800-344-4077 to find out if we serve your address. We can also help transfer an existing gas account into your name.

Landlords

To set up a Property Owner Agreement with us, please complete this form and mail it to: NiSource, P.O. Box 9016, Endicott, NY 13761-9016.

Imposters and Scams

Learn how to protect yourself from scams, fraud and imposters.

Learn More

Call 811 before you dig!

It's free, easy and the law.

Learn More

Headline News

Columbia Gas honored as an ENERGY STAR® Partner of the Year for EfficiencyCrafted Homes Program

The U.S. Environmental Protection Agency (EPA) has recognized AEP Ohio and Columbia Gas of Ohio with a prestigious award.

Columbia Gas honored as an ENERGY STAR® Partner of the Year for EfficiencyCrafted Homes Program

Eiselstein, Thompson join Columbia Gas of Ohio leadership team

Columbia Gas of Ohio has named two employees to new leadership positions.

Eiselstein, Thompson join Columbia Gas of Ohio leadership team

Check out the EfficiencyCrafted® Homes at Home and Condo Quest

The Columbia Gas of Ohio/AEP Ohio EfficiencyCrafted® Homes program is sponsoring the 2015 BIA Home and Condo Quest.

Check out the EfficiencyCrafted® Homes at Home and Condo Quest