Manage Your Account
  • View & Pay Bill
  • Gas Emergency
  • Start/Stop Service

To Report a Carbon Monoxide
or Gas Emergency:

  • Leave the area immediately
  • From a safe place, call 911 and then call us at 1-800-344-4077

DO NOT:

  • Send us an email to report the odor or incident
  • Use a cellular phone or phone until you leave the area

Remain in a safe place until our service technician arrives to perform a safety check.

 

Other Gas Safety Information

Start, Stop, or Transfer Service

Call us at 1-800-344-4077. Our Customer Service representatives are here to assist you Monday through Friday from 7:00 a.m. to 7:00 p.m. and Saturday from 8:00 a.m. to 12:00 p.m.

Current Customers

Log in to your account to stop your gas service.

New Residents

Welcome! Please call us at 1-800-344-4077 to find out if we serve your address. We can also help transfer an existing gas account into your name.

Landlords

To set up a Property Owner Agreement with us, please complete this form and mail it to: NiSource, P.O. Box 2318, Columbus, OH 43216-2318.

Why All the Construction?

We're replacing our lines to improve safety and service

Learn More

Not Sure? Ask for ID

Our employees & contractors will be happy to show you their badge

Learn More
 

Headline News

 

Cold Temperatures Mean Higher Natural Gas Bills

Our customers continue to see, on average, temperatures 24% colder than normal for this time of the year. This prolonged drop in temperatures is increasing natural gas consumption and will result in higher than normal bills.

Cold Temperatures Mean Higher Natural Gas Bills

Natural Gas Outage in Genoa Farms, Westerville

Natural gas service to approximately 145 customers in the Genoa Farms neighborhood in Westerville has been interrupted, including Genoa Farms Blvd and Laver Lane.

Natural Gas Outage in Genoa Farms, Westerville

Update on Madison Township incident

Our thoughts are with the family and community dealing with the loss and impact of the tragic incident in Madison Township.

Update on Madison Township incident

Columbia Cares about our communities

The past few months have been busy for Columbia Gas of Ohio employees, both in the field and in the communities we serve.

Columbia Cares about our communities

Having trouble with your bill? We can help

You have options when it comes to managing your bill.

Having trouble with your bill? We can help

More Headline News