Manage Your Account
  • View & Pay Bill
  • Gas Emergency
  • Start/Stop Service

To Report a Carbon Monoxide
or Gas Emergency:

  • Leave the area immediately
  • From a safe place, call 911 and then call us at 1-800-344-4077

DO NOT:

  • Send us an email to report the odor or incident
  • Use a cellular phone or phone until you leave the area

Remain in a safe place until our service technician arrives to perform a safety check.

 

Other Gas Safety Information

Start, Stop, or Transfer Service

Call us at 1-800-344-4077. Our Customer Service representatives are here to assist you Monday through Friday from 7:00 a.m. to 7:00 p.m. and Saturday from 8:00 a.m. to 12:00 p.m.

Current Customers

Log in to your account to stop your gas service.

New Residents

Welcome! Please call us at 1-800-344-4077 to find out if we serve your address. We can also help transfer an existing gas account into your name.

Landlords

To set up a Property Owner Agreement with us, please complete this form and mail it to: NiSource, P.O. Box 2318, Columbus, OH 43216-2318.

Why All the Construction?

We're replacing our lines to improve safety and service

Learn More

Not Sure? Ask for ID

Our employees & contractors will be happy to show you their badge

Learn More
 

Headline News

 

Gas odor in South Point

UPDATE: The issue that caused an unusually strong gas odor in South Point on Thursday has been corrected.

Gas odor in South Point

Odor of gas in Wellston, Goldsboro, Glen Roy, Coalton

Due to a supplier issue on Tuesday, Columbia Gas customers in Wellston, Goldsboro, Glen Roy and Coalton may have noticed an unusually strong odor in natural gas supplied to their area.

Odor of gas in Wellston, Goldsboro, Glen Roy, Coalton

Restoring service in Rockbridge

A third party damaged a gas line in Rockbridge, and service to about 40 customers has been shut off. We expect to start restoring service within the next few hours.

Restoring service in Rockbridge

Be Safe, Smart and Efficient as Winter Weather Arrives

With bitter temperatures on the horizon, it’s important to be prepared for prolonged periods of freezing temperatures. Take the following steps to stay safe this winter season.

Be Safe, Smart and Efficient as Winter Weather Arrives

A Little Behind This Month? We Can Help

Monthly bills can add up quickly, that’s why we are here to help.

A Little Behind This Month? We Can Help

More Headline News