Manage Your Account
  • View & Pay Bill
  • Gas Emergency
  • Start/Stop Service

To Report a Carbon Monoxide
or Gas Emergency:

  • Leave the area immediately
  • From a safe place, call 911 and then call us at 1-800-344-4077

DO NOT:

  • Send us an email to report the odor or incident
  • Use a cellular phone or phone until you leave the area

Remain in a safe place until our service technician arrives to perform a safety check.

 

Other Gas Safety Information

Start, Stop, or Transfer Service

Call us at 1-800-344-4077. Our Customer Service representatives are here to assist you Monday through Friday from 7:00 a.m. to 7:00 p.m. and Saturday from 8:00 a.m. to 12:00 p.m.

Current Customers

Log in to your account to stop your gas service.

New Residents

Welcome! Please call us at 1-800-344-4077 to find out if we serve your address. We can also help transfer an existing gas account into your name.

Landlords

To set up a Property Owner Agreement with us, please complete this form and mail it to: NiSource, P.O. Box 9016, Endicott, NY 13761-9016.

Mile by Mile

We're replacing our lines across Ohio. Check work in your area

Learn More

We're Here to Help

Our team can help with payment plans and assistance

Learn More
 

Headline News

 

Columbia Gas and Columbus Division of Fire responding to another odor in the Columbus area

So far, we have not found any evidence that natural gas is responsible for the odor.

Columbia Gas and Columbus Division of Fire responding to another odor in the Columbus area

Columbia Gas of Ohio to continue offering energy efficiency programs to customers

Columbia Gas of Ohio received approval today from the Public Utilities Commission of Ohio to continue offering its energy efficiency programs to customers.

Columbia Gas of Ohio to continue offering energy efficiency programs to customers

More Headline News