Manage Your Account
  • View & Pay Bill
  • Gas Emergency
  • Start/Stop Service

To Report a Carbon Monoxide
or Gas Emergency:

  • Leave the area immediately
  • From a safe place, call 911 and then call us at 1-800-344-4077

DO NOT:

  • Send us an email to report the odor or incident
  • Use a cellular phone or phone until you leave the area

Remain in a safe place until our service technician arrives to perform a safety check.

 

Other Gas Safety Information

Start, Stop, or Transfer Service

Call us at 1-800-344-4077. Our Customer Service representatives are here to assist you Monday through Friday from 7:00 a.m. to 7:00 p.m. and Saturday from 8:00 a.m. to 12:00 p.m.

Current Customers

Log in to your account to stop your gas service.

New Residents

Welcome! Please call us at 1-800-344-4077 to find out if we serve your address. We can also help transfer an existing gas account into your name.

Landlords

To set up a Property Owner Agreement with us, please complete this form and mail it to: NiSource, P.O. Box 9016, Endicott, NY 13761-9016.

Mile by Mile

We're replacing our lines across Ohio. Check work in your area

Learn More

We're Here to Help

Our team can help with payment plans and assistance

Learn More
 

Headline News

 

Just Another Day in Findlay...Or Not

Two Columbia Gas employees save the day and prevent a fire from spreading.

Just Another Day in Findlay...Or Not

Claim Tax Credits for Being Energy Efficient

Federal tax credits are available for qualifying energy efficiency upgrades

Claim Tax Credits for Being Energy Efficient

Meet Steve Sylvester, our new vice president and general manager of field operations

Steve has served in a variety of roles with increasing responsibility and is now the new vice president and general manager of Field Operations for COH.

Meet Steve Sylvester, our new vice president and general manager of field operations

Scammers are hard at work – but you can beat them

We’ve been alerted to a new scam.

Scammers are hard at work – but you can beat them

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