Manage Your Account
  • View & Pay Bill
  • Gas Emergency
  • Start/Stop Service

To Report a Carbon Monoxide
or Gas Emergency:

  • Leave the area immediately
  • From a safe place, call 911 and then call us at 1-800-344-4077

DO NOT:

  • Send us an email to report the odor or incident
  • Use a cellular phone or phone until you leave the area

Remain in a safe place until our service technician arrives to perform a safety check.

 

Other Gas Safety Information

Start, Stop, or Transfer Service

Call us at 1-800-344-4077. Our Customer Service representatives are here to assist you Monday through Friday from 7:00 a.m. to 7:00 p.m. and Saturday from 8:00 a.m. to 12:00 p.m.

Current Customers

Log in to your account to stop your gas service.

New Residents

Welcome! Please call us at 1-800-344-4077 to find out if we serve your address. We can also help transfer an existing gas account into your name.

Landlords

To set up a Property Owner Agreement with us, please complete this form and mail it to: NiSource, P.O. Box 9016, Endicott, NY 13761-9016.

Work in Your Neighborhood

Get the latest on our replacement projects.

Learn More

Fall Project? Call 811

It's quick, it's easy and it's the law

Learn More
 

Headline News

 

Reading your meter is like a video game

Lots of beeps, disappearing dots and then on to the next screen. That’s what it’s like when Columbia Gas reads your meter every month.

Reading your meter is like a video game

Our commitment to safety extends beyond our work

Learn how we are helping our employees become better, safer drivers.

Our commitment to safety extends beyond our work

Customers & the Environment Benefit From Our Energy Savings Programs

Check out an infographic that shows benefits you may not be aware of.

Customers & the Environment Benefit From Our Energy Savings Programs

More Headline News