Manage Your Account
  • View & Pay Bill
  • Gas Emergency
  • Start/Stop Service

To Report a Carbon Monoxide
or Gas Emergency:

  • Leave the area immediately
  • From a safe place, call 911 and then call us at 1-800-344-4077

DO NOT:

  • Send us an email to report the odor or incident
  • Use a cellular phone or phone until you leave the area

Remain in a safe place until our service technician arrives to perform a safety check.

 

Other Gas Safety Information

Start, Stop, or Transfer Service

Call us at 1-800-344-4077. Our Customer Service representatives are here to assist you Monday through Friday from 7:00 a.m. to 7:00 p.m. and Saturday from 8:00 a.m. to 12:00 p.m.

Current Customers

Log in to your account to stop your gas service.

New Residents

Welcome! Please call us at 1-800-344-4077 to find out if we serve your address. We can also help transfer an existing gas account into your name.

Landlords

To set up a Property Owner Agreement with us, please complete this form and mail it to: NiSource, P.O. Box 2318, Columbus, OH 43216-2318.

Why All the Construction?

We're replacing our lines to improve safety and service

Learn More

Not Sure? Ask for ID

Our employees & contractors will be happy to show you their badge

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Headline News

 

Columbia Gas Customers Expected to Use 40% More Natural Gas on Sunday Due to Predicted Cold

Low temperatures and snowfall are in the forecast for Ohio and Columbia Gas is working hard to ensure gas is delivered efficiently and safely to our customer’s homes.

Columbia Gas Customers Expected to Use 40% More Natural Gas on Sunday Due to Predicted Cold

Crews are responding in Richwood

At approximately 2:08 am, January 15, 2019, Columbia Gas of Ohio crews were dispatched to a reported house fire and possible fatality at 120 N. Clinton in Richwood.

Crews are responding in Richwood

Odor of gas in Wellston

Due to a third party supplier issue, Columbia Gas customers in Wellston may notice an unusually strong odor in natural gas supplied to their area.

Odor of gas in Wellston

Gas odor in South Point

UPDATE: The issue that caused an unusually strong gas odor in South Point on Thursday has been corrected.

Gas odor in South Point

More Headline News