Manage Your Account
  • View & Pay Bill
  • Gas Emergency
  • Start/Stop Service

To Report a Carbon Monoxide
or Gas Emergency:

  • Leave the area immediately
  • From a safe place, call 911 and then call us at 1-800-344-4077

DO NOT:

  • Send us an email to report the odor or incident
  • Use a cellular phone or phone until you leave the area

Remain in a safe place until our service technician arrives to perform a safety check.

 

Other Gas Safety Information

Start, Stop, or Transfer Service

Call us at 1-800-344-4077. Our Customer Service representatives are here to assist you Monday through Friday from 7:00 a.m. to 7:00 p.m. and Saturday from 8:00 a.m. to 12:00 p.m.

Current Customers

Log in to your account to stop your gas service.

New Residents

Welcome! Please call us at 1-800-344-4077 to find out if we serve your address. We can also help transfer an existing gas account into your name.

Landlords

To set up a Property Owner Agreement with us, please complete this form and mail it to: NiSource, P.O. Box 2318, Columbus, OH 43216-2318.

Why All the Construction?

We're replacing our lines to improve safety and service

Learn More

Not Sure? Ask for ID

Our employees & contractors will be happy to show you their badge

Learn More
 

Headline News

 

Outage affects customers in Mount Vernon

Natural gas service to approximately 140 customers in Mt. Vernon has been interrupted due to a damaged main line at S. Main St and Adamson St.

Outage affects customers in Mount Vernon

Sign up today for the 2018-2019 budget plan and take control of your winter heating costs

Do you find yourself dreading the thought of opening that winter heating bill after an unusually cold few weeks?

Sign up today for the 2018-2019 budget plan and take control of your winter heating costs

Liberty helps Wayne keep your service reliable

You’ve probably seen lots of Columbia Gas employees. But there’s only one like Liberty. She’s a service dog.

Liberty helps Wayne keep your service reliable

Statement on Columbus incident near the intersection of N. 20th Street and Atcheson Street

Columbia Gas of Ohio crews assisting in the investigation conducted a thorough inspection of our facilities in the area and confirmed they are safe. The results of our investigation indicate that our natural gas main lines and service lines did not contribute to the incident.

Statement on Columbus incident near the intersection of N. 20th Street and Atcheson Street

Creating pollinator paradises

Take a video tour as we celebrate National Pollinator Week, June 18-24.

Creating pollinator paradises

More Headline News