Manage Your Account
  • View & Pay Bill
  • Gas Emergency
  • Start/Stop Service

To Report a Carbon Monoxide
or Gas Emergency:

  • Leave the area immediately
  • From a safe place, call 911 and then call us at 1-800-344-4077


  • Send us an email to report the odor or incident
  • Use a cellular phone or phone until you leave the area

Remain in a safe place until our service technician arrives to perform a safety check.


Other Gas Safety Information

Start, Stop, or Transfer Service

Call us at 1-800-344-4077. Our Customer Service representatives are here to assist you Monday through Friday from 7:00 a.m. to 7:00 p.m. and Saturday from 8:00 a.m. to 12:00 p.m.

Current Customers

Log in to your account to stop your gas service.

New Residents

Welcome! Please call us at 1-800-344-4077 to find out if we serve your address. We can also help transfer an existing gas account into your name.


To set up a Property Owner Agreement with us, please complete this form and mail it to: NiSource, P.O. Box 9016, Endicott, NY 13761-9016.

Mile by Mile

We're replacing our lines across Ohio. Check work in your area

Learn More

We're Here to Help

Our team can help with payment plans and assistance

Learn More

Headline News


Suspicious calls reported

We're reminding you to protect yourself and your property against impostors.

Suspicious calls reported

Volunteering to make Ohio greener

Our employees joined with others to plant trees for future generations to enjoy.

Volunteering to make Ohio greener

Adding jobs in Amish country

A grant from our Jobs Growth Fund is helping Daniel’s Amish Collection add workers to produce hand-crafted furniture.

Adding jobs in Amish country

Beil takes new role with Columbia Gas of Ohio leadership team

Columbia Gas of Ohio has named Diana Beil director, regulatory affairs.

Beil takes new role with Columbia Gas of Ohio leadership team

More Headline News