Manage Your Account
  • View & Pay Bill
  • Gas Emergency
  • Start/Stop Service

To Report a Carbon Monoxide
or Gas Emergency:

  • Leave the area immediately
  • From a safe place, call 911 and then call us at 1-800-344-4077

DO NOT:

  • Send us an email to report the odor or incident
  • Use a cellular phone or phone until you leave the area

Remain in a safe place until our service technician arrives to perform a safety check.

 

Other Gas Safety Information

Start, Stop, or Transfer Service

Call us at 1-800-344-4077. Our Customer Service representatives are here to assist you Monday through Friday from 7:00 a.m. to 7:00 p.m. and Saturday from 8:00 a.m. to 12:00 p.m.

Current Customers

Log in to your account to stop your gas service.

New Residents

Welcome! Please call us at 1-800-344-4077 to find out if we serve your address. We can also help transfer an existing gas account into your name.

Landlords

To set up a Property Owner Agreement with us, please complete this form and mail it to: NiSource, P.O. Box 9016, Endicott, NY 13761-9016.

Mile by Mile

We're replacing our lines across Ohio. Check work in your area

Learn More

We're Here to Help

Our team can help with payment plans and assistance

Learn More
 

Headline News

 

Stay safe this fall – Here’s how

Colorful leaves, cooler temperatures, pumpkin spice lattes – there’s a lot to love about fall. We want you to enjoy it safely.

Stay safe this fall – Here’s how

No time to talk?

You can do a lot without phoning our representatives

No time to talk?

Engineer takes her passion for sports to a new level

Tara Nemcik, an associate field engineer on our team, is in her rookie season as a Promo Team crew member for the Columbus Blue Jackets. We asked Tara some questions about her exciting experiences with the promo team.

Engineer takes her passion for sports to a new level

Update: No Outage in Springfield Township

We are happy to report that customers will NOT lose gas service because of our repair work in the area of Columbus Ave. and Burnett Rd.

Update: No Outage in Springfield Township

Pink is a fall color

Crews have painted backhoe buckets pink for Breast Cancer Awareness Month

Pink is a fall color

More Headline News