Manage Your Account
  • View & Pay Bill
  • Gas Emergency
  • Start/Stop Service

To Report a Carbon Monoxide
or Gas Emergency:

  • Leave the area immediately
  • From a safe place, call 911 and then call us at 1-800-344-4077

DO NOT:

  • Send us an email to report the odor or incident
  • Use a cellular phone or phone until you leave the area

Remain in a safe place until our service technician arrives to perform a safety check.

 

Other Gas Safety Information

Start, Stop, or Transfer Service

Call us at 1-800-344-4077. Our Customer Service representatives are here to assist you Monday through Friday from 7:00 a.m. to 7:00 p.m.

Current Customers

Log in to your account to stop your gas service.

New Residents

Welcome! Please call us at 1-800-344-4077 to find out if we serve your address. We can also help transfer an existing gas account into your name.

Landlords

To set up a Property Owner Agreement with us, please complete this form and mail it to: NiSource, P.O. Box 9016, Endicott, NY 13761-9016.

Work in Your Neighborhood

Get the latest on our replacement projects.

Learn More

Thinking Spring Projects?

Think 811 first!

Learn More

Headline News

Planting a tree for Arbor Day is easy, right? Not so fast!

We're teaming with the Ohio Dept. of Natural Resources to share safe & easy planting tips

 Planting a tree for Arbor Day is easy, right? Not so fast!

Where there's smoke, there are heroes

Quick actions by Columbia Gas of Ohio contractors save structures – and lives.

Where there's smoke, there are heroes