Available payment plans


We know there are times when it may be difficult for you to pay your bill. We offer a variety of payment options to help you get back on track.

Residential Programs

1/6th Payment Plan Icon

One-Sixth Plan

The One-Sixth Plan allows you to pay your past due balance over six months. So each month you will pay a portion of your past due balance, plus your current charges due each month. To get started on the program, you'll need to make an initial down payment.

Enroll Online

1/9th Payment Plan Icon

One-Ninth Plan

The One-Ninth Plan allows you to pay your past due balance over nine months. Each month you will pay a portion of your past due balance, plus your Budget Plan amount for your projected monthly costs each month.

Enroll Online

9-Month Payment Plan Icon

Nine-Month Basic

The Nine-Month Basic Extended Payment Plan allows you to pay your past due balance over nine months. Each month you will pay a portion of your past due balance, plus your current charges due each month. To get started on the program, you'll need to make an initial down payment.

Call 1-800-344-4077 today to learn more.

Percentage of Income Payment Plan Icon

Percentage of Income

Under the Percentage of Income Payment Plan Plus, your payment is either 6% of the monthly household income or a minimum of $10, whichever is greater. If you have no income, you will be required to pay a minimum of $10 per month.

Call 1-800-344-4077 today to learn more.

Graduate Percentage of Income Plus Payment Plan Icon

Graduate Percentage of Income

Graduate Percentage of Income Payment Plan Plus (Graduate PIPP Plus) is a 12-month payment plan. Under the plan, your payment is based on your most recent PIPP Plus installment, plus your calculated Budget Plan divided by two. Example: $30 (PIPP Installment) + $110 (Budget amount) = $140/2 = $70 Graduate PIPP monthly installment amount.

Call 1-800-344-4077 today to learn more.


Commercial Programs

3-Month Payment Plan Icon

Three-Month Basic

The Three-Month Basic Extended Payment Plan allows you to pay your past due balance over three months. Each month you will pay a portion of your past due balance, plus your current charges due each month. To get started on the program, you'll need to make an initial down payment.

Enroll Online

Green and White Icon depicting a 6 month calendar

Six-Month Basic

The Six-Month Basic Extended Payment Plan allows you to pay your past due balance over six months. Each month you will pay a portion of your past due balance, plus your current charges due each month. To get started on the program, you'll need to make an initial down payment.

Enroll Online

Seasonal Programs

Winter Heating Icon

Winter Heating Season Plan

This program allows you to pay your past due balance over three months.

Call 1-800-344-4077 today to learn more.

Winter Reconnect Icon

Winter Reconnect Order

This program allows you to pay at least $175 to maintain service. You will be required to set up a Payment Plan for the remaining balance on your account.

Call 1-800-344-4077 today to learn more.

Need help finding another plan?

There may be other personalized options available. Contact our customer care team at 1-800-344-4077 to learn more.

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-344-4077.