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Emergency Information

1-800-344-4077

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-344-4077 (24/7).


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      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Locating Gas Lines
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
    • Home Safety
      • Appliance Safety
        • Safe Appliance Installation
        • Care for Your Appliances
      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Safety Products
      • Digger’s Dog House
    • Weather Safety
      • Flooding Safety
      • Winter Weather Safety
    • Know Your Home
      • Exterior
      • Basement
      • Kitchen
      • Living Room
      • Laundry
      • Bedroom
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        • Energy Assistance Resource Center
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Business Support

Resources to help grow your business

Does your business already have a meter?

If your business already has a Columbia Gas meter installed, it's easy to start, stop or move natural gas service with us. Give us a call at 1-800-344-4077.

Manage your business

If you're looking for support and resources to help manage and grow your business, then you're in the right place. Learn more about our programs that can help you save energy and money and expand your business.

Business energy tips

Saving energy can help you save money, plus it's good for our planet. The savings could lower your bill and provide you more comfort in your business. You can start saving today with our energy saving tips.

Get the Tips

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Economic development

Supporting the future growth and development of our communities is vital and we are actively involved and leading economic development opportunities across the state.

Learn More

Find a contractor

Need to install new appliances or lines? Find a contractor to do the work for you.

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Are you renovating or building?

Whether you're converting, adding or removing a service line or an appliance, we can help. 

Start the process to add a new appliance or install gas service at a new property by calling us at 1-800-440-6111. Be prepared to discuss your current equipment and any new appliances you'd like to add.

Remove or retire an existing natural gas line 

If you need to move a gas line, please call us at 1-866-724-0033. If you need to disconnect a gas line, call us at 1-800-344-4077.

It's not safe to demolish a building until you're sure the gas service is completely disconnected. If you don't, you could be liable for damages. If you're not sure if service has been disconnected or not, it's always best to call us to check for you. Here's how to ensure we're out of your way for your next construction or demolition project: 

  • Call us at least 30 days in advance to make an abandonment request.
  • Call 811 to have all public underground utilities located before demolition or any excavation. 

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For builders and developers

Get natural gas service installed for your new project.

 

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Check out our Business Support section.

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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-344-4077 (24/7).