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Emergency Information

1-800-344-4077

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-344-4077 (24/7).


Emergency Contact
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Welcome
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      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Locating Gas Lines
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
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      • Appliance Safety
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      • Carbon Monoxide
      • Safety Products
      • Proper Venting
      • Impostors and Scams
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      • Flooding Safety
      • Winter Weather Safety
    • Know Your Home
      • Exterior
      • Basement
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      • Standard Choice Offer
      • Transportation Service
      • Governmental Aggregation
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        • Energy Assistance Resource Center
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      • Shut Off and Reconnect Process
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Eastern and Southern Ohio Projects

Get the latest on projects near you

See project timelines and information

Amesville

Amesville AMRP
Estimated Start Date: January 2026
Estimated End Date: Spring 2026
Contractor: R&R Pipeline
Customer Letter

Athens

Washington St. AMRP
Start Date: March 2025
End Date: June 2025

Bellaire

Hospital Road AMRP
Estimated Start Date: February 2026
Estimated End Date: Summer 2026
Contractor: NPL Construction
Customer Letter

Brilliant

Brilliant AMRP Phase 2
Estimated Start Date: February 2026
Estimated End Date: Summer 2026
Contractor: NPL Construction
Customer Letter

Byesville

Byesville IP
Start Date: July 2025

Cadiz

Charleston
Start Date: January 2025
End Date: July 2025

Chillicothe

Madeira
Start Date: January 2025
End Date: August 2025
Customer Letter

Circleville

Rosewood
Start Date: January 2025
End Date: May 2025
Customer Letter

Coal Grove

Memorial Street AMRP
Estimated Start Date: February 2026
Estimated End Date: Fall 2026
Contractor: CJ Hughes
Customer Letter

Coshocton

4th St.
Start Date: January 2025
End Date: June 2025
Customer Letter

Granville

Granville LP
Start Date: January 2024
Customer Letter

East Liverpool

Dry Run AMRP 
Start Date: July 2025

Millersport

Millersport AMRP
Estimated Start Date: January 2026
Estimated End Date: Summer 2026
Contractor: Miller Pipeline
Customer Letter

Newark

Newark AMRP Phase 8
Estimated Start Date: January 2026
Estimated End Date: Summer 2026
Contractor: R&R Pipeline
Customer Letter

Elmwood (Phase 7)
Start Date: Spring 2024
End Date: October 2025
Customer Letter

Portsmouth

Robinson Ave AMRP Phase 1 
Estimated Start Date: January 2026
Estimated End Date: Summer 2026
Contractor: CJ Hughes
Customer Letter

Wheelersburg

Egbert Road AMRP
Estimated Start Date: January 2026
Estimated End Date: Summer 2026
Contractor: Summer 2026
Customer Letter

Zanesville

Leonard Ave AMRP Phase 1 
Estimated Start Date: January 2026
Estimated End Date: Summer 2026
Contractor: NPL Construction
Customer Letter

Pomeroy

Pomeroy South
Start Date: January 2025
End Date: October 2025
Customer Letter

Jacobsburg

Centerville AMRP
Estimated Start Date: October 2025
Estimated End Date: Spring 2026
Contractor: NPL Construction
Customer Letter

For more info

I'm here to assist you from 8 a.m. to 5 p.m. Monday through Friday and at select community meetings.

Raquel Colon
1-419-351-8398
rcolon@nisource.com

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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-344-4077 (24/7).