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                  Emergency Information

                  1-800-344-4077

                  Have an emergency?

                  If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-344-4077 (24/7).


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                      • Contact 811 Before You Dig
                      • Gas Line Responsibilities
                      • Encroachment Awareness
                      • Automatic Shut-Off Devices
                      • Locating Gas Lines
                      • Sewer Line Safety
                      • Pipeline Integrity Management Plan
                      • Advanced Leak Detection
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                  Income-Eligible Weatherization

                  You may qualify for free home energy efficiency upgrades with WarmChoice®

                  Let us help you save energy and money

                  Available to qualified customers, this year-round service includes a home energy inspection with safety checks on natural gas appliances. Energy efficiency upgrades may also include attic and wall insulation, air sealing, and repair or replacement of natural gas appliances – all at no cost to you.

                  What does no-cost weatherization include?


                  Qualified customers may receive the following:

                  • Attic and wall insulation
                  • Air sealing
                  • Natural gas furnace repair or replacement
                  • Natural gas water heater repair or replacement

                  “Kudos to everyone. You have made my retirement life much better and even affordable”
                  Nancy S.
                  WarmChoice® Program Participant

                  Are you eligible for no-cost weatherization?

                  If you are a customer whose income is up to 200 percent of the Federal Poverty Guidelines, you may be eligible.

                  Not sure if you're eligible or not? Use our calculator.

                  2025 WarmChoice® Income Guidelines

                  Size of HouseholdIncome
                  1up to $31,300
                  2up to $42,300
                  3up to $53,300
                  4up to $64,300
                  5up to $75,300
                  6up to $86,300
                  7up to $97,300
                  8up to $108,300

                  For families/households with more than 8 persons add $11,000 for each additional person.  

                  Start saving today!

                  Contact the WarmChoice® provider in your county listed below.

                  Mid-Ohio Regional Planning Commission (MORPC)

                  Franklin County

                  Visit MORPC | Call 1-614-621-1171


                  Corporation for Ohio Appalachian Development (COAD)

                  Ashland, Athens, Belmont, Carroll, Columbiana, Coshocton, Gallia, Guernsey, Harrison, Hocking, Holmes, Jackson, Jefferson, Knox, Lawrence, Meigs, Mahoning, Medina, Monroe, Morgan, Muskingum, Noble, Perry, Ross, Scioto, Stark, Tuscarawas, Vinton, Washington and Wayne Counties

                  Visit COAD | Call 1-800-807-9781


                  Great Lakes Community Action Partnership (GLCAP) 

                  Champaign, Clark, Crawford, Cuyahoga, Delaware, Erie, Fairfield, Hancock, Hardin, Huron, Licking, Logan, Lorain, Lucas, Madison, Marion, Morrow, Ottawa, Pickaway, Richland, Sandusky, Seneca, Union, Wood, and Wyandot Counties 

                  Visit GLCAP | Call 1-800-775-9767

                  Ways to Save
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