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Emergency Information

1-800-344-4077

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-344-4077 (24/7).


Emergency Contact
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Welcome
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        • Renewable Natural Gas Application
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Locating Gas Lines
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
    • Home Safety
      • Appliance Safety
        • Safe Appliance Installation
        • Care for Your Appliances
      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Safety Products
      • Digger’s Dog House
    • Weather Safety
      • Flooding Safety
      • Winter Weather Safety
    • Know Your Home
      • Exterior
      • Basement
      • Kitchen
      • Living Room
      • Laundry
      • Bedroom
      • Bathroom
      • Garage
      • Office
    • Excavators
  • Bills & Payments
    • Pay My Bill
    • Payment Options
      • Find a Payment Location
    • Billing Programs
      • Paperless Billing
      • AutoPay
      • Budget Plan
      • CHOICE®
      • Standard Choice Offer
      • Transportation Service
      • Governmental Aggregation
    • Financial Support
      • Income-Eligible Assistance Programs
        • Energy Assistance Resource Center
        • Eligibility Calculator
      • Payment Plans
      • Shut Off and Reconnect Process
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      • Contribute to HeatShare
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      • Home Energy Saving Tips
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Home Protection Plans

Cover yourself with a protection plan

Columbia Service Partners1 gives you peace of mind by offering home protection plans based on whether you are a homeowner or renter. Columbia Service Partners1 is not affiliated with, nor are their service plans provided by, your regulated utility Columbia Gas of Ohio.  

Find out what they have to offer by clicking the button below that best fits your ownership type.

Homeowner      Renter

Columbia Service Partners

Protection plans that can save you money

Your homeowner’s or renter's insurance does not usually cover the repair of a major appliance or system in your home when it breaks. These surprise repairs can leave you on the hook for expensive bills to fix or replace an appliance and ruin your budget.

You are covered

Unlike a basic homeowner’s insurance policy, Columbia Service Partners1 home protection plans cover the cost to fix unexpected repairs instead of you paying out of pocket for the repair of covered appliances or systems like:

  • Furnace or boiler
  • Air conditioner
  • Washer and dryer
  • Refrigerator or range
  • Electric lines
  • Outside water and sewer lines

You don’t need to spend time worrying about finding a qualified contractor when one of your appliances or systems covered by the protection plan fails. All of the plans include parts, labor and customer phone service available 24/7.

How does the protection plan work?

Getting help is as simple as calling a toll-free customer service number and letting them know one of your appliances is not working. They’ll send a local, experienced, and pre-qualified service provider to you. You won’t pay for any covered repairs, up to your plan’s limits.


Learn more and enroll now

Learn more online today by visiting the Columbia Service Partners1,2 website or by calling  888-717-5432 where representatives are available 24/7 to provide you with more information and assist with your enrollment. 


1 Columbia Service Partners (CSP) is not an affiliate of Columbia Gas of Ohio. CSP repair and maintenance plans are not regulated utility services. CSP plans are not provided or guaranteed by the utility, Columbia Gas of Ohio. Your participation in, and your payments for, these service plans do not affect your utility service. Information about services offered or sold by CSP is provided as a convenience not an endorsement. Learn More.

2 Clicking the above link takes the user to web pages operated and maintained by Columbia Service Partners (CSP), a third-party provider of home protection plans, which web pages are not owned by or affiliated with Columbia Gas of Ohio. The link is provided as a convenience not an endorsement by Columbia Gas of Ohio. Columbia Gas does not make any representations or warranties regarding the information contained on, or security of, the website or the provision of goods and services by the third-party provider, CSP. Columbia Gas of Ohio disclaims any and all liability that may arise from the use of third-party websites.
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  • Alert Center
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      • Toledo and Northwestern Ohio Projects
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      • Eastern and Southern Ohio Projects
    • Northern Loop Pipeline Project
    • Vegetation Management
    • Property Restoration
  • Convert to Natural Gas
    • Natural Gas Availability Form
    • Calculate Your Savings
    • Find a Contractor
  • Renewable Energy Programs
    • RNG for Producers
      • Renewable Natural Gas Application

Peace of mind

Your plan covers your home in the case of unexpected repairs.

Convenience

Your coverage provider has qualified contractors ready to fix your problem.


Reduced Cost

Your expansive unforeseen repair is covered by a small monthly fee.

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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-344-4077 (24/7).