Skip to main content Skip to navigation

Columbia Gas Logo
  • Our Company
  • Partner with Us
  • Emergency Contact Emergency Contact
  • My Account
    • Sign In / Register
      Program Enrollments
      • AutoPay
      • Paperless Billing
      • Budget Plan
      Account Dashboard
      Alerts & Notifications
      • Outage Alerts
      • Billing Alerts
      • Email Subscriptions
      View Accounts
      Manage Account
      • Contact Info
      • Wallet & Payment methods
      • Add Account
      • Remove Account
      • Account Security
      Bills & Payments
      • Pay My Bill
      • Pay with a Card
      • Bill & Payment History
      • My Usage
      • Understanding Your Bill
  • Products & Services
    • Start, Stop or Move Service
      • Construction and Renovation
      • Landlord Services
      • Business Support
      • Set a Service Appointment
      Convert to Natural Gas
      • Natural Gas Availability Form
      • Calculate Your Savings
      • Find a Contractor
      Home Protection Plans
      • Homeowner Protection Plans
      • Renter Protection Plans
      Renewable Energy Programs
      • RNG for Producers
      Alert Center
      Work in Your Neighborhood
      • Replacement Projects
      • Northern Loop Pipeline Project
      • Vegetation Management
      • Property Restoration
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Locating Gas Lines
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
      Excavators
      Home Safety
      • Appliance Safety
      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Safety Products
      • Digger’s Dog House
      Weather Safety
      • Flooding Safety
      • Winter Weather Safety
      Know Your Home
      • Exterior
      • Basement
      • Kitchen
      • Living Room
      • Laundry
      • Bedroom
      • Bathroom
      • Garage
      • Office
  • Bills & Payments
    • Pay My Bill
      Understanding Your Bill
      Payment Options
      • Find a Payment Location
      Report a Payment
      Billing Programs
      • Paperless Billing
      • AutoPay
      • Budget Plan
      • CHOICE®
      • Standard Choice Offer
      • Transportation Service
      • Governmental Aggregation
      Financial Support
      • Income-Eligible Assistance Programs
      • Payment Plans
      • Shut Off and Reconnect Process
      • Give the Gift of Energy
      • Contribute to HeatShare
  • Ways to Save
    • For Your Home
      • Home Energy Saving Tips
      • Income-Eligible Weatherization
      • Heating Cost Calculator
      For Your Business
      • Business Energy Tips
      Income Eligible Assistance Programs
      • Energy Assistance Resource Center
      • Eligibility Calculator
  • Help
    • Self-Service
      • Web
      • Chat
      • Mobile
      • Phone
      Forms
      • Document Upload Form
      • Release Form
      Quick Links
      • Alert Center
      • Report an Emergency
      • Imposters and Scams
      Help Center
      • Understanding Your Bill
      • Frequently Asked Questions
      • Contact Us
{[{ initials }]}
{[{ notificationCount }]}
My Account {[{ displayName }]} Sign Out
Sign In / Register

Email

{[{ displayName }]} Sign Out

Access My Account
Manage Your Account
Forgot email?
Forgot password?
Don't have an online account?
Register an account or Pay without signing in
Logo
menu close

Emergency Information

1-800-344-4077

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-344-4077 (24/7).


Emergency Contact
{[{ initials }]}
{[{ notificationCount }]}
My Account {[{ displayName }]} Sign Out
Welcome
Manage Your Account
Sign In / Register
  • My Account
    • Sign In / Register
    • Account Dashboard
    • View Accounts
    • Bills & Payments
      • Pay My Bill
      • Pay with a Card
      • Bill & Payment History
      • My Usage
      • Understanding Your Bill
    • Program Enrollments
      • AutoPay
      • Paperless Billing
      • Budget Plan
    • Alerts & Notifications
      • Outage Alerts
      • Billing Alerts
      • Email Subscriptions
    • Manage Account
      • Contact Info
      • Wallet & Payment methods
      • Add Account
      • Remove Account
      • Account Security
  • Products & Services
    • Start, Stop or Move Service
      • Construction and Renovation
        • Service Application
      • Landlord Services
      • Business Support
      • Set a Service Appointment
    • Home Protection Plans
      • Homeowner Protection Plans
      • Renter Protection Plans
    • Alert Center
    • Work in Your Neighborhood
      • Replacement Projects
        • Columbus and Springfield Projects
        • Toledo and Northwestern Ohio Projects
        • Northeastern and North Central Ohio Projects
        • Eastern and Southern Ohio Projects
      • Northern Loop Pipeline Project
      • Vegetation Management
      • Property Restoration
    • Convert to Natural Gas
      • Natural Gas Availability Form
      • Calculate Your Savings
      • Find a Contractor
    • Renewable Energy Programs
      • RNG for Producers
        • Renewable Natural Gas Application
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Locating Gas Lines
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
    • Home Safety
      • Appliance Safety
        • Safe Appliance Installation
        • Care for Your Appliances
      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Safety Products
      • Digger’s Dog House
    • Weather Safety
      • Flooding Safety
      • Winter Weather Safety
    • Know Your Home
      • Exterior
      • Basement
      • Kitchen
      • Living Room
      • Laundry
      • Bedroom
      • Bathroom
      • Garage
      • Office
    • Excavators
  • Bills & Payments
    • Pay My Bill
    • Payment Options
      • Find a Payment Location
    • Billing Programs
      • Paperless Billing
      • AutoPay
      • Budget Plan
      • CHOICE®
      • Standard Choice Offer
      • Transportation Service
      • Governmental Aggregation
    • Financial Support
      • Income-Eligible Assistance Programs
        • Energy Assistance Resource Center
        • Eligibility Calculator
      • Payment Plans
      • Shut Off and Reconnect Process
      • Give the Gift of Energy
      • Contribute to HeatShare
    • Understanding Your Bill
    • Report a Payment
  • Ways to Save
    • For Your Home
      • Home Energy Saving Tips
      • Income-Eligible Weatherization
      • Heating Cost Calculator
    • For Your Business
      • Business Energy Tips
    • Income Eligible Assistance Programs
      • Energy Assistance Resource Center
      • Eligibility Calculator
    • Heating Cost Calculator
  • Help
    • Self-Service
      • Web
      • Chat
      • Mobile
      • Phone
    • Forms
      • Document Upload Form
      • Release Form
    • Quick Links
      • Alert Center
      • Report an Emergency
      • Imposters and Scams
    • Help Center
      • Understanding Your Bill
      • Frequently Asked Questions
      • Contact Us
        • Feedback Form
  • Our Company
  • Partner with Us
October 08, 2024

Payment assistance programs available for customers in need

Special Reconnect Order and HEAP provide utility bill payment support for customers during winter heating season

Posted In Customers
Read Article

Featured News

April 21, 2025

Columbia Gas of Ohio Emphasizes Driver Safety Practices for National Work Zone Awareness Week

National Work Zone Awareness Week runs April 21-25

Posted In Safety
April 17, 2025

Columbia Gas of Ohio Names 2024 Volunteer of the Year

Winner awarded $5,000 to Hocking Hills Children’s Museum

Posted In Awards & Recognition, Company
April 15, 2025

Columbia Gas of Ohio recognized by Escalent as a 2024 Utility Customer Champion

The award recognizes organizations with high levels of customer engagement

Posted In Company

Recent News

April 03, 2025

Columbia Gas reminds customers to call 811 during National Safe Digging Month

Columbia Gas urges homeowners to contact OHIO811 before every digging or excavation project to protect communities, prevent costly damages

March 13, 2025

Columbia Gas of Ohio Shares Safety Tips for Severe Weather Awareness Week

Severe Weather Awareness Week runs March 16-22 in Ohio

February 18, 2025

NiSource Charitable Foundation with Columbia Gas of Ohio Hosts Its Inaugural ‘Introduce a Girl to STEAM’ Event

Introduce a Girl to STEAM teaches local students and the Girl Scouts of Ohio's Heartland about science, technology, engineering, art and math with a day of activities

February 12, 2025

Columbia Gas of Ohio Names Ashley Weaver as Vice President, Gas Operations

The former Vice President of Gas Distribution and Construction will oversee gas operations in Ohio

January 31, 2025

Columbia Gas of Ohio Reminds Customers About Programs Available to Help on National Energy Assistance Day

In recognition of National Energy Assistance Day on Jan. 31, Columbia reminds customers there are programs available for financial assistance with energy bills.

January 22, 2025

Alliance M&R Technician stops fire and receives a commendation from the Fire Chief

“Everything we do when we respond to any emergency is protect life and property,” Lance said. “It matters for everything, not just gas.”

December 17, 2024

Columbia Gas of Ohio Shares Safety Tips for Winter Weather

Columbia Gas of Ohio is reminding customers to prepare now so they can help keep their families safe and warm this winter

December 11, 2024

HeatShare Program Expands to Serve More Families in Need: In Partnership with The Salvation Army, Columbia Gas Commits $3.5 Million

The Salvation Army, in partnership with Columbia Gas of Ohio, proudly announces the expansion of the HeatShare Program

October 30, 2024

Columbia Gas Shares Tips for Carbon Monoxide Awareness Month

In recognition of Carbon Monoxide Awareness Month in November, Columbia Gas shares safety tips

October 10, 2024

Winter Help Is Available

There are many families struggling to pay their gas bill. Fortunately, there are many resources to help maintain or restore service.
October 04, 2024

Service technician saves unconscious cyclist; says it was fate

When a Springfield Service Technician saw someone laying in the middle of the road, he knew he had to help

September 30, 2024

Columbia Gas Provides Cost-Saving Tips for Energy Efficiency Day

October 2 marks National Energy Efficiency Day; save money on your energy bill with these tips

August 27, 2024

Columbia Gas helps partners raise awareness of hunger across Ohio during Hunger Action Month

Columbia Gas to support organizations working to end hunger in September
July 08, 2024

NiSource celebrates multiple brands named as 2024 most trusted utility brands award recipients

NiSource Inc. subsidiaries Northern Indiana Public Service Company LLC (NIPSCO), Columbia Gas of Ohio, Inc., Columbia Gas of Kentucky, Inc. and Columbia Gas of Virginia, Inc. were named among the most trusted utility brands by Escalent, following its 2024 Cogent Syndicated Utility Trusted Brand & Customer Engagement: Residential study. The ranking recognized only 33 brands nationwide, with the NiSource companies securing three of the positions.

May 21, 2024

Columbia Gas of Ohio Names 2023 Volunteers of the Year

Columbia celebrates outstanding volunteer efforts during award ceremony

April 23, 2024

COH Field Technician aids semi-truck passengers following highway rollover

Field technician assists driver and passenger of semi-truck in Toledo on April 12
April 15, 2024

Columbia Gas Supports National Work Zone Awareness Week

National Work Zone Awareness Week encourages motorists to act responsibly behind the wheel to help keep workers safe

February 04, 2024

Hocking Hills Children’s Museum features Columbia Gas of Ohio Dig Pit

The Columbia Gas Dig Pit, a collaboration with R&R Pipeline, at the Hocking Hills Children's Museum features empty natural gas lines for children to explore

 

Need more info on our stories for your reporting? See our media contacts.

 

  • Our Company
  • About Us
  • Columbia Cares
  • Rates and Tariffs
  • News Room
  • Careers
  • Partner with Us
  • Builders and Developers
  • Contractors and Plumbers
  • Economic Development
  • Emergency Responders
  • Excavators
  • Quick Links
  • Sign In
  • Outages
  • Ways to Pay
  • Get Help Paying
  • Mobile App
  • Need Help?
  • FAQs
  • Contact Us
  • Call 1-800-344-4077
  • Connect with Us
facebook logo
xlogo
linkedin logo
© 2025 Columbia Gas of Ohio Inc.    Terms of Use    Privacy Notice    Accessibility Statement   

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-344-4077 (24/7).