Skip to main content Skip to navigation

Columbia Gas Logo
  • Our Company
  • Partner with Us
  • Emergency Contact Emergency Contact
  • My Account
    • Sign In / Register
      Program Enrollments
      • AutoPay
      • Paperless Billing
      • Budget Plan
      Account Dashboard
      Alerts & Notifications
      • Outage Alerts
      • Billing Alerts
      • Email Subscriptions
      View Accounts
      Manage Account
      • Contact Info
      • Wallet & Payment methods
      • Add Account
      • Remove Account
      • Account Security
      Bills & Payments
      • Pay My Bill
      • Pay with a Card
      • Bill & Payment History
      • My Usage
      • Understanding Your Bill
  • Products & Services
    • Start, Stop or Move Service
      • Construction and Renovation
      • Landlord Services
      • Business Support
      • Set a Service Appointment
      Convert to Natural Gas
      • Natural Gas Availability Form
      • Calculate Your Savings
      • Find a Contractor
      Home Protection Plans
      • Homeowner Protection Plans
      • Renter Protection Plans
      Renewable Energy Programs
      • RNG for Producers
      Alert Center
      Work in Your Neighborhood
      • Replacement Projects
      • Northern Loop Pipeline Project
      • Vegetation Management
      • Property Restoration
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Locating Gas Lines
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
      Excavators
      Home Safety
      • Appliance Safety
      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Safety Products
      • Digger’s Dog House
      Weather Safety
      • Flooding Safety
      • Winter Weather Safety
      Know Your Home
      • Exterior
      • Basement
      • Kitchen
      • Living Room
      • Laundry
      • Bedroom
      • Bathroom
      • Garage
      • Office
  • Bills & Payments
    • Pay My Bill
      Understanding Your Bill
      Payment Options
      • Find a Payment Location
      Report a Payment
      Billing Programs
      • Paperless Billing
      • AutoPay
      • Budget Plan
      • CHOICE®
      • Standard Choice Offer
      • Transportation Service
      • Governmental Aggregation
      Financial Support
      • Income-Eligible Assistance Programs
      • Payment Plans
      • Shut Off and Reconnect Process
      • Give the Gift of Energy
      • Contribute to HeatShare
  • Ways to Save
    • For Your Home
      • Home Energy Saving Tips
      • Income-Eligible Weatherization
      • Heating Cost Calculator
      For Your Business
      • Business Energy Tips
      Income Eligible Assistance Programs
      • Energy Assistance Resource Center
      • Eligibility Calculator
  • Help
    • Self-Service
      • Web
      • Chat
      • Mobile
      • Phone
      Forms
      • Document Upload Form
      • Release Form
      Quick Links
      • Alert Center
      • Report an Emergency
      • Imposters and Scams
      Help Center
      • Understanding Your Bill
      • Frequently Asked Questions
      • Contact Us
{[{ initials }]}
{[{ notificationCount }]}
My Account {[{ displayName }]} Sign Out
Sign In / Register

Email

{[{ displayName }]} Sign Out

Access My Account
Manage Your Account
Forgot email?
Forgot password?
Don't have an online account?
Register an account or Pay without signing in
Logo
menu close

Emergency Information

1-800-344-4077

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-344-4077 (24/7).


Emergency Contact
{[{ initials }]}
{[{ notificationCount }]}
My Account {[{ displayName }]} Sign Out
Welcome
Manage Your Account
Sign In / Register
  • My Account
    • Sign In / Register
    • Account Dashboard
    • View Accounts
    • Bills & Payments
      • Pay My Bill
      • Pay with a Card
      • Bill & Payment History
      • My Usage
      • Understanding Your Bill
    • Program Enrollments
      • AutoPay
      • Paperless Billing
      • Budget Plan
    • Alerts & Notifications
      • Outage Alerts
      • Billing Alerts
      • Email Subscriptions
    • Manage Account
      • Contact Info
      • Wallet & Payment methods
      • Add Account
      • Remove Account
      • Account Security
  • Products & Services
    • Start, Stop or Move Service
      • Construction and Renovation
        • Service Application
      • Landlord Services
      • Business Support
      • Set a Service Appointment
    • Home Protection Plans
      • Homeowner Protection Plans
      • Renter Protection Plans
    • Alert Center
    • Work in Your Neighborhood
      • Replacement Projects
        • Columbus and Springfield Projects
        • Toledo and Northwestern Ohio Projects
        • Northeastern and North Central Ohio Projects
        • Eastern and Southern Ohio Projects
      • Northern Loop Pipeline Project
      • Vegetation Management
      • Property Restoration
    • Convert to Natural Gas
      • Natural Gas Availability Form
      • Calculate Your Savings
      • Find a Contractor
    • Renewable Energy Programs
      • RNG for Producers
        • Renewable Natural Gas Application
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Locating Gas Lines
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
    • Home Safety
      • Appliance Safety
        • Safe Appliance Installation
        • Care for Your Appliances
      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Safety Products
      • Digger’s Dog House
    • Weather Safety
      • Flooding Safety
      • Winter Weather Safety
    • Know Your Home
      • Exterior
      • Basement
      • Kitchen
      • Living Room
      • Laundry
      • Bedroom
      • Bathroom
      • Garage
      • Office
    • Excavators
  • Bills & Payments
    • Pay My Bill
    • Payment Options
      • Find a Payment Location
    • Billing Programs
      • Paperless Billing
      • AutoPay
      • Budget Plan
      • CHOICE®
      • Standard Choice Offer
      • Transportation Service
      • Governmental Aggregation
    • Financial Support
      • Income-Eligible Assistance Programs
        • Energy Assistance Resource Center
        • Eligibility Calculator
      • Payment Plans
      • Shut Off and Reconnect Process
      • Give the Gift of Energy
      • Contribute to HeatShare
    • Understanding Your Bill
    • Report a Payment
  • Ways to Save
    • For Your Home
      • Home Energy Saving Tips
      • Income-Eligible Weatherization
      • Heating Cost Calculator
    • For Your Business
      • Business Energy Tips
    • Income Eligible Assistance Programs
      • Energy Assistance Resource Center
      • Eligibility Calculator
    • Heating Cost Calculator
  • Help
    • Self-Service
      • Web
      • Chat
      • Mobile
      • Phone
    • Forms
      • Document Upload Form
      • Release Form
    • Quick Links
      • Alert Center
      • Report an Emergency
      • Imposters and Scams
    • Help Center
      • Understanding Your Bill
      • Frequently Asked Questions
      • Contact Us
        • Feedback Form
  • Our Company
  • Partner with Us
News
May 29, 2025

For National Safety Month, Columbia Gas of Ohio Reminds Customers: Don’t DIY!

Back to News List
descriptivetext
Image of a man checking a water heater gas connection

Columbus, OH – June is National Safety Month, and Columbia Gas of Ohio is sharing an important reminder with customers: when planning and carrying out home improvement projects that involve natural gas equipment and lines, don’t do it yourself (Don’t DIY)!

“Whether you need a natural gas appliance tune-up or to address a house line concern, please do not attempt to do it yourself,” said Columbia Gas of Ohio President and COO Robert Heidorn. “Qualified natural gas professionals across Ohio can identify and remediate natural gas concerns safely, keeping your home and loved ones secure while maintaining your peace of mind.”

Columbia Gas of Ohio owns and regularly inspects the gas lines up to your gas meter (service lines), including the meter itself. All lines from the meter into a home or business (house lines) are the responsibility of the customer.

What to take into consideration when working with a qualified gas professional on home installations:

  • Never install a furnace where someone sleeps.
  • Contact a qualified professional if you notice any change with your appliances, such as no heat or overheating from your furnace/boiler, a yellow flame or the presence of soot around a burner on your gas stove, or your furnace or hot water heater fan often kicking on and off.
  • Make sure equipment is properly vented and adjusted by a professional and that it has an adequate supply of fresh air for safe, efficient combustion.
  • Follow the manufacturer's instructions for safe operation and care for your equipment.
  • If you have flexible appliance connectors, do not reuse them. Connectors should be replaced with the appliance.

For more safety information on installing natural gas appliances and equipment, visit ColumbiaGasOhio.com/safety/home-safety/appliance-safety/safe-appliance-installation. To find a qualified natural gas contractor near you, please visit ColumbiaGasOhio.com/safety/find-a-contractor.

 

###

 

About Columbia Gas of Ohio

Columbia Gas of Ohio delivers clean, dependable and efficient natural gas to approximately 1.5 million customers across the state. With headquarters in Columbus, it is the largest natural gas utility in Ohio. Columbia Gas of Ohio is one of six regulated utility companies of NiSource (NYSE: NI), one of the largest fully-regulated utility companies in the United States. NiSource employees are focused on our mission to deliver safe, reliable energy that drives value to our customers, and guided by our vision to be an innovative and trusted energy partner. More information about Columbia Gas of Ohio and NiSource, including its goal of achieving net zero greenhouse gas emissions from its operations by 2040, is available at www.ColumbiaGasOhio.com and www.NiSource.com.

Share
Facebook
xlogo Twitter
LinkedIn

Article Credits

Posted In
Safety
  • Our Company
  • About Us
  • Columbia Cares
  • Rates and Tariffs
  • News Room
  • Careers
  • Partner with Us
  • Builders and Developers
  • Contractors and Plumbers
  • Economic Development
  • Emergency Responders
  • Excavators
  • Quick Links
  • Sign In
  • Outages
  • Ways to Pay
  • Get Help Paying
  • Mobile App
  • Need Help?
  • FAQs
  • Cookie Preferences
  • Contact Us
  • Call 1-800-344-4077
  • Connect with Us
facebook logo
xlogo
linkedin logo
© 2025 Columbia Gas of Ohio Inc.    Terms of Use    Privacy Notice    Accessibility Statement   

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-344-4077 (24/7).