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Emergency Information

1-800-344-4077

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-344-4077 (24/7).


Emergency Contact
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Welcome
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      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Locating Gas Lines
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
    • Home Safety
      • Appliance Safety
        • Safe Appliance Installation
        • Care for Your Appliances
      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Safety Products
      • Digger’s Dog House
    • Weather Safety
      • Flooding Safety
      • Winter Weather Safety
    • Know Your Home
      • Exterior
      • Basement
      • Kitchen
      • Living Room
      • Laundry
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Renter Protection Plans

Protection to cover your rental home

Available renter protection plans

Columbia Gas of Ohio has teamed up with Columbia Service Partners1 to offer customers the ability to add renter protection plans based on their rental type. Columbia Service Partners1 is not affiliated with, nor are their service plans provided by, your regulated utility Columbia Gas of Ohio.

 

Columbia Service Partners

Surge Protection $2,000 Plan

Surge Protection Plan

Reimbursement of up to $2,500 annually for the repair or replacement of qualifying residential electronics, appliances, and more valued at $100 or more when they fail due to an electrical surge.

Learn more2

Surge Protection $4000 Plan

Preferred Surge Protection Plan   

Reimbursement of up to $5,000 annually for the repair or replacement of qualifying residential electronics, appliances, and more valued at $100 or more when they fail due to an electrical surge.

Learn more2



Electronics Protection Plan

Electronics Protection Plan

Repair or replacement protection of up to $1,000 per claim (up to $2,500 annually) for qualifying home electronics that fail due to manufacturer defects, normal wear and tear, or accidental damage.

Learn more2

Preferred Electronics Protection Plan

Preferred Electronics Protection Plan

Repair or replacement protection of up to $2,500 per claim (up to $5,000 annually) for qualifying home electronics that fail due to manufacturer defects, normal wear and tear, or accidental damage.

Learn more2


Benefits of a renter protection plan

No deductibles or trip charges

  • Save money with no additional deductibles or service charges to complete covered repairs for most plans.

Reliable repairs

  • Experienced & pre-qualified service providers will get you back up and running. You are covered with HVAC specialists, plumbers, electricians, appliance repair techs and more.

24/7 Customer service

  • Things break at the most inconvenient times, so customer service representatives are ready to answer your call 24 hours a day, 7 days a week.

Learn more and enroll now

Learn more online today by visiting the Columbia Service Partners1,2 website or by calling  888-717-5432 where representatives are available 24/7 to provide you with more information and assist with your enrollment. 


1 Columbia Service Partners (CSP) is not an affiliate of Columbia Gas of Ohio. CSP repair and maintenance plans are not regulated utility services. CSP plans are not provided or guaranteed by the utility, Columbia Gas of Ohio. Your participation in, and your payments for, these service plans do not affect your utility service. Information about services offered or sold by CSP is provided as a convenience not an endorsement. Learn More.

2 Clicking the above link takes the user to web pages operated and maintained by Columbia Service Partners (CSP), a third-party provider of home protection plans, which web pages are not owned by or affiliated with Columbia Gas of Ohio. The link is provided as a convenience not an endorsement by Columbia Gas of Ohio. Columbia Gas does not make any representations or warranties regarding the information contained on, or security of, the website or the provision of goods and services by the third-party provider, CSP. Columbia Gas of Ohio disclaims any and all liability that may arise from the use of third-party websites.
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No hidden fees

Most plans have no additional charges for covered repair or maintenance work.

Reliable repairs

All repair and maintenance work performed by local, experienced, pre-qualified service providers.


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Customer service is available whenever you need it.

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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-344-4077 (24/7).