Explore your home
Knowing your home is the first step to keeping it safe. Learn more about the safety risks in each area of your home – and how to reduce them.
We often take hot water for granted right until the moment we run out of it. Follow these few simple tips to natural gas safety tips so you can stay safe while you stay clean.
Hire a qualified professional
Have qualified professionals install natural gas appliances to make sure they're properly connected. Never attempt this yourself!
Repairing or replacing appliances
If you need to repair or replace a natural gas appliance, hire a qualified professional to make sure they're properly connected. Never attempt this yourself!
Smell gas? Stop. Leave. Call.
If you suspect a gas leak or that a natural gas line has been damaged stop what you’re doing, leave the area immediately and call 911 and us.
Clogged sewer line? Call 811
Call 811 and hire a professional plumber to clear sewer lines safely. Your clog could be caused by a rare situation called a cross bore and can pose a safety risk.
Check water heating settings
Check to make sure you are choosing a safe water heater temperature. Water heaters should be set to operate according to the manufacturer’s instructions to avoid scalding.
Check gas appliance venting
Have a qualified professional inspect natural gas appliances for proper venting. They can verify that things are in good condition and there are no clogs or blockages.
Bubbling toilet water
Be alert to any unusual conditions, including hissing sounds or bubbling water, which may indicate a natural gas leak. If you suspect a gas leak, stop what you’re doing, leave the area immediately and call 911 and us.
Don't flush wipes
Remember not to flush disposable wipes. Even those marked flushable can still lead to clogged sewer lines.