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Emergency Information

1-800-344-4077

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-344-4077 (24/7).


Emergency Contact
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Welcome
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      • Contact Info
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      • Add Account
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  • Products & Services
    • Start, Stop or Move Service
      • Construction and Renovation
        • Service Application
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        • Renewable Natural Gas Application
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Locating Gas Lines
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
    • Home Safety
      • Appliance Safety
        • Safe Appliance Installation
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      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Safety Products
      • Digger’s Dog House
    • Weather Safety
      • Flooding Safety
      • Winter Weather Safety
    • Know Your Home
      • Exterior
      • Basement
      • Kitchen
      • Living Room
      • Laundry
      • Bedroom
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Release of Customer Information Form

Your customer account information

Columbia Gas of Ohio, Inc. (“Columbia Gas”) is required to include your name, address, and usage information on a list of eligible customers that is made available to PUCO-certified Retail Natural Gas Suppliers and Governmental Aggregators approved by Columbia Gas for participation in the Customer CHOICE Program. You have the right to restrict your customer account information. If you do not notify Columbia Gas that you do not want your customer account information shared, much of your customer account information may be shared with third parties. If you do not wish to be included on this list, complete the appropriate form below, or call 1-800-344-4077 or write Columbia Gas of Ohio, P.O. Box 2318, Columbus, OH 43216-2318.

Eligible Customer List
The list is updated monthly and includes customer name, service and mailing addresses, load profile reference category, meter read date or schedule, and historical consumption data for each of the most recent twelve months.  

Customer Account Information Election form*
If you have previously elected to not be included on the list, your information will continue to be excluded from the list without any additional action on your part.

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I would like to "opt off" the Eligible Customer List and I request that Columbia Gas not release my customer account information. Please note, this election will exclude your information from the list but does not guarantee you will not receive marketing information from Suppliers.

I have previously "opted off" the Eligible Customer List and request that Columbia Gas include my customer account information.


OR

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Your election has been successfully updated
We were unable to process your request. Please try again.
Check that all information is entered correctly. If this error continues, please contact us at 1-800-344-4077.
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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-344-4077 (24/7).