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  • We're Here for You
    COVID-19 support with flexible payment options

    Act now so you can relax later. Payment plans and assistance programs are available to make bills easier to manage. Disconnections and late fees are suspended until July 29.

    If you’re struggling, please don’t wait – contact us today so can find an option that works for you.

    Learn more
  • Download our Digger Dog coloring activity sheets for your kids

    Looking for activities to do with your children while you spend more time at home? Take the opportunity to teach them about natural gas safety and have some fun while you do it. Download and print these Digger Dog coloring activity sheets to learn how you and your family can take simple steps to keep you and your neighbors safe.

    Download the Coloring Activity Pages
  • Helping businesses weather tough times

    We know this is a very tough time to run a business and we want to help. We encourage any business (or residential customer) to contact us as soon as they think they may have trouble paying their bill. Our representatives will be happy to discuss your options, short and long term. Give us a call at 1-800-344-4077 or call your Columbia Gas representative.

Older couple on laptop at home

Managing your Columbia Gas account during the COVID-19 pandemic

We know this could be a time of financial hardship. So, we've suspended shutoffs for nonpayment, as well as late fees, until July 29. In addition, we're offering to customers who indicate either an impact or hardship as a result of COVID-19 our most flexible payment plans.

Learn more

Girl changing light bulb

Get energy efficiency tips

Some of our in-home energy efficiency programs have restarted! There are also a variety of energy efficiency tips that you can act on at home during the pandemic.

See Home Energy Tips

Dad and daughter playing

Get on our Budget Plan

This program allows you to pay about the same amount each month, and we calculate that number based on usage, weather and projected costs.

Sign In to Enroll Today


Working safely in your neighborhood

We know you rely on us to deliver safe and reliable energy to your home or business each day. Here are some of the things our employees and contractors do to protect you if we need to work inside your home:

  • Assess their health daily.
  • Wear a face covering in accordance with state orders.
  • Maintain at least six feet of social distance during their work.
  • Use additional protective gear when needed.
  • Clean work surfaces.

Protecting the safety of our customers, communities and employees is our top priority. We respectfully request when interacting with our employees that you also wear a face covering (if able) and maintain six feet of social distance.

Supporting organizations that provide essential, life-sustaining services

We are committed to supporting COVID-19 relief efforts across our 61 county service territory through local contributions from the NiSource Charitable Foundation in addition to a $275,000 contribution to local chapters of the American Red Cross in Ohio.

Learn More

Columbia Cares

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-344-4077.