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Emergency Information

1-800-344-4077

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-344-4077 (24/7).


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      • Encroachment Awareness
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      • Locating Gas Lines
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
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      • Appliance Safety
        • Safe Appliance Installation
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      • Carbon Monoxide
      • Safety Products
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    • Weather Safety
      • Flooding Safety
      • Winter Weather Safety
    • Know Your Home
      • Exterior
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Economic Development

Energy to help your business grow

Partner with us

Ohio was ranked as CNBC’s #1 Overall Top State for Business in 2026, including #1 in Infrastructure. With access to nearly 100 airports, multiple major interstates, Class 1 railroads, and extensive natural gas transmission infrastructure, it’s easy to why businesses are choosing Ohio.​

We’re focused on strengthening Ohio’s reputation as a great place to locate and expand businesses through access to clean, affordable, and efficient natural gas. ​

We’ll provide you with access to a large network of resources, including community partners and government agencies, to support your company’s next project. We’re invested in your project because we’re invested in the more than 1,200 Ohio communities we serve.

Where we serve

Headquartered in Columbus, we deliver natural gas to more than 1.5 million customers. We're ready to help you bring natural gas to your new project.

Ohio Service Territory Map
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Fuel your company with natural gas

Your business could benefit from using natural gas over other energy options. Find out how natural gas aligns with your budget and values.

North Central Ohio Industrial Park​ - Norwalk Ohio​
North Central Ohio Industrial Park​
Norwalk, Ohio​

This 79-acre, SiteOhio Authenticated site in well-situated near the I-90 corridor, halfway between Cleveland and Toledo. Columbia Gas system investments in Norwalk are positioning this site for continued growth in the manufacturing sector.
Visit JobsOhio Property Database for more​.

Airport West Industrial Park​ - Mansfield Ohio​

Airport West Industrial Park​
Mansfield, Ohio​
This SiteOhio Authenticated site is located near the dual-runway Mansfield Lahm Regional Airport. With a new-build 150,000 square foot speculative building on site, as well as 31 remaining acres for development, this site is ideal for aerospace, automotive, distribution/logistics, and other manufacturing users.
Visit JobsOhio Property Database for more​.

Yorkville Intermodal Terminal​ - Yorkville Ohio​

Yorkville Intermodal Terminal​
Yorkville, Ohio​
​This unique 92-acre site, formerly a steel mill, has access to on site rail, a terminal on the Ohio River, and is just 7 miles from I-70. With substantial natural gas capacity available, this site would be an ideal fit for an energy-intensive manufacturer.
Visit JobsOhio Property Database for more​​.

Find Certified Sites on JobsOhio Property Database

Recent economic development successes

Borgers
BrewDog
Sofidel
Nucor
ACE Hardware Logo
Comtex Logo
CertainTeed Logo
Amazon Logo
Medline Logo

Available incentive programs

We work closely with state and local economic development teams whose incentives can be a critical factor in your decision to locate or expand in Ohio. We can connect you with strong partners to explore a wide variety of available incentives.

Our programs

We also offer programs to support and incentivize development in the communities we serve.

Location Advisory​

Leveraging our relationships with state, regional, and local economic development partners, we can assist companies with unique natural gas needs to find the right location.​

Site Authentication

We work with a number of state and national site certification programs to conduct a preliminary analysis of natural gas infrastructure capability. These programs evaluate properties for industrial development and identify a realistic path toward readiness for future end users.​

Transportation Service​
The Transportation Service is available to commercial and industrial customers who consume more than 6,000 MCF annually and allows customers to choose to purchase natural gas from a certified supplier instead of being assigned to a supplier. The price of natural gas charged by a supplier is set by a competitive market, meaning there is no guarantee you’ll save money, but they may offer fixed or set pricing and other special incentives. ​

 


Our partners

We work with local, state and regional economic development organizations to attract businesses to our service territory. Our partners include:

Logo JobsOhio
Logo One Columbus
Logo OhioSE
Logo Dayton Development Coalition
Logo Team Neo
Logo RGP Northwest Ohio

Contact our team

Cole Massie
Economic Development Manager
wmassie@nisource.com


Frequently asked questions

How do I apply for incentive programs?

Please contact us using our contact information listed above.

Thank you for your response.

Was this helpful?

Is my project in your service territory?

Check out our map above to find out if your project is in the area we serve. The map is intended to provide a quick view of our service territory, which means we may not have service available in all locations within the highlighted area.

Thank you for your response.

Was this helpful?

How quickly can I get service for my expansion or relocation project?

Every location is different. We’ll need to understand your business needs to compile an accurate timeline and cost estimate. Contact us to get started.

Thank you for your response.

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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-344-4077 (24/7).