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You can find your question and our answer using the search bar above or the sections below.

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How do I open an account?

If you need to start or put service into your name, please call us at 1-800-344-4077.

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How can I pay my bill?

You can pay your bill online, by phone, by mail or in person. Choose your payment method.

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I smell gas. What should I do?

Stop what you're doing, leave the area immediately, and call 911 and us at 1-800-344-4077.

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Why is my bill so high?

Your gas bill will fluctuate depending on the weather, season of year, change in lifestyle or addition of family members. To understand your usage and learn how to save on your energy bill:

  1. Sign into your account.
  2. Select Meters & Usage.
  3. Compare your usage by month, year, average temperature and number of billing days.

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Why should I register for a web account?

You can pay your bill online, see your latest usage and enroll in our billing programs with a web account.

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What do I do if there is a natural gas outage in my area?

After an outage at your home or in your neighborhood, our crews will work to restore service as quickly as possible. We’ll need you to be home to perform a safety check on your natural gas appliances and relight them. During an outage, we’ll provide updates for you here.

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Can I speak to someone?

You can call us at 1-800-344-4077 to speak to a representative.

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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-344-4077.