Manage Your Account
  • View & Pay Bill
  • Gas Emergency
  • Start/Stop Service

To Report a Carbon Monoxide
or Gas Emergency:

  • Leave the area immediately
  • From a safe place, call 911 and then call us at 1-800-344-4077

DO NOT:

  • Send us an email to report the odor or incident
  • Use a cellular phone or phone until you leave the area

Remain in a safe place until our service technician arrives to perform a safety check.

 

Other Gas Safety Information

Start, Stop, or Transfer Service

Call us at 1-800-344-4077. Our Customer Service representatives are here to assist you Monday through Friday from 7:00 a.m. to 7:00 p.m.

Current Customers

Log in to your account to stop your gas service.

New Residents

Welcome! Please call us at 1-800-344-4077 to find out if we serve your address. We can also help transfer an existing gas account into your name.

Landlords

To set up a Property Owner Agreement with us, please complete this form and mail it to: NiSource, P.O. Box 9016, Endicott, NY 13761-9016.

Convert to Natural Gas

Save energy and money when you convert today!

Learn More

Imposters and Scams

Learn how to protect yourself from scams, fraud and imposters.

Learn More

Headline News

Columbia Gas of Ohio Celebrates Responsible Digging on 811 Day

Columbia Gas of Ohio encourages everyone to “Call 811 Before You Dig” as it celebrates National Safe Digging Day.

Columbia Gas of Ohio Celebrates Responsible Digging on 811 Day

Enroll in August: Budget Payment Plan gives customers consistency and convenience

Columbia Gas of Ohio is encouraging customers to join the Budget Payment Plan during August.

Enroll in August: Budget Payment Plan gives customers  consistency and convenience

Columbia Gas of Ohio Responds to Upper Arlington Incident Report

Columbia Gas of Ohio today received the Public Utilities Commission of Ohio’s report to the Upper Arlington incident.

Columbia Gas of Ohio Responds to Upper Arlington Incident Report

Koren, Bauer take new roles with Columbia Gas of Ohio leadership team

Columbia Gas of Ohio has named two employees to new leadership positions.

Koren, Bauer take new roles with Columbia Gas of Ohio leadership team

Columbia Gas of Ohio Offers Tips in the Wake of Flooding Across Northwest Ohio

With severe flooding across much of the Toledo-area, Columbia Gas of Ohio offers several tips to ensure safety for those with natural gas appliances

Columbia Gas of Ohio Offers Tips  in the Wake of Flooding Across Northwest Ohio