Manage Your Account
  • View & Pay Bill
  • Gas Emergency
  • Start/Stop Service

To Report a Carbon Monoxide
or Gas Emergency:

  • Leave the area immediately
  • From a safe place, call 911 and then call us at 1-800-344-4077

DO NOT:

  • Send us an email to report the odor or incident
  • Use a cellular phone or phone until you leave the area

Remain in a safe place until our service technician arrives to perform a safety check.

 

Other Gas Safety Information

Start, Stop, or Transfer Service

Call us at 1-800-344-4077. Our Customer Service representatives are here to assist you Monday through Friday from 7:00 a.m. to 7:00 p.m. and Saturday from 8:00 a.m. to 12:00 p.m.

Current Customers

Log in to your account to stop your gas service.

New Residents

Welcome! Please call us at 1-800-344-4077 to find out if we serve your address. We can also help transfer an existing gas account into your name.

Landlords

To set up a Property Owner Agreement with us, please complete this form and mail it to: NiSource, P.O. Box 9016, Endicott, NY 13761-9016.

Mile by Mile

We're replacing our lines across Ohio. Check work in your area

Learn More

We're Here to Help

Our team can help with payment plans and assistance

Learn More
 

Headline News

 

Honoring those who make a difference in southern Ohio

Today we honored Officer Lytle with a $1,000 donation in his name to sponsor 15 student memberships in M.A.D.E. (My Actions Determine Everything) – the Ross County chapter of the Drug Free Clubs of America.

Honoring those who make a difference in southern Ohio

Columbia Gas of Ohio assists State Fire Marshal with Medina investigation

Our thoughts remain with the community and families dealing with the loss and impact of the tragic incident at 451 Springbrook Drive in Medina that occurred on Feb. 9, 2017.

Columbia Gas of Ohio assists State Fire Marshal with Medina investigation

Fall in love with your home again

Schedule a Home Energy Audit for just $25 for the month of February

Fall in love with your home again

Nelsonville finds energy efficiency benefits go beyond savings

Saving energy and money helps a food pantry do more to help those in need

Nelsonville finds energy efficiency benefits go beyond savings

Columbia Gas of Ohio Responds to Medina Incident

Our crews conducted a thorough investigation of our natural gas main and service lines that serve the area and confirmed that they are safe.

Columbia Gas of Ohio Responds to Medina Incident

More Headline News