Manage Your Account
  • View & Pay Bill
  • Gas Emergency
  • Start/Stop Service

To Report a Carbon Monoxide
or Gas Emergency:

  • Leave the area immediately
  • From a safe place, call 911 and then call us at 1-800-344-4077

DO NOT:

  • Send us an email to report the odor or incident
  • Use a cellular phone or phone until you leave the area

Remain in a safe place until our service technician arrives to perform a safety check.

 

Other Gas Safety Information

Start, Stop, or Transfer Service

Call us at 1-800-344-4077. Our Customer Service representatives are here to assist you Monday through Friday from 7:00 a.m. to 7:00 p.m.

Current Customers

Log in to your account to stop your gas service.

New Residents

Welcome! Please call us at 1-800-344-4077 to find out if we serve your address. We can also help transfer an existing gas account into your name.

Landlords

To set up a Property Owner Agreement with us, please complete this form and mail it to: NiSource, P.O. Box 9016, Endicott, NY 13761-9016.

Headline News

Plan ahead - grab the phone before the shovel

April is Safe Digging Month!

Plan ahead - grab the phone before the shovel

Columbia Gas of Ohio Shares Ethics Award

Recognized for leadership in promoting ethical business standards.

Columbia Gas of Ohio Shares Ethics Award

Budget Bills to Increase for Most Columbia Gas of Ohio Residential Customers

30 percent increase result of extreme cold and higher natural gas prices.

Budget Bills to Increase for Most Columbia Gas of Ohio Residential Customers

Columbia Gas of Ohio Offers Winter Safety Tips as Bitter Cold Returns to Region

Programs Available for Customers Struggling with Heating Bills

Columbia Gas of Ohio Offers Winter Safety Tips as Bitter Cold Returns to Region