Manage Your Account
  • View & Pay Bill
  • Gas Emergency
  • Start/Stop Service

To Report a Carbon Monoxide
or Gas Emergency:

  • Leave the area immediately
  • From a safe place, call 911 and then call us at 1-800-344-4077

DO NOT:

  • Send us an email to report the odor or incident
  • Use a cellular phone or phone until you leave the area

Remain in a safe place until our service technician arrives to perform a safety check.

 

Other Gas Safety Information

Start, Stop, or Transfer Service

Call us at 1-800-344-4077. Our Customer Service representatives are here to assist you Monday through Friday from 7:00 a.m. to 7:00 p.m. and Saturday from 8:00 a.m. to 12:00 p.m.

Current Customers

Log in to your account to stop your gas service.

New Residents

Welcome! Please call us at 1-800-344-4077 to find out if we serve your address. We can also help transfer an existing gas account into your name.

Landlords

To set up a Property Owner Agreement with us, please complete this form and mail it to: NiSource, P.O. Box 9016, Endicott, NY 13761-9016.

Work in Your Neighborhood

Get the latest on our replacement projects.

Learn More

Digging? Stay Safe by Calling 811

It's the law!

Learn More
 

Headline News

 

Customer Profile: Toft Dairy

In Honor of National Ice Cream Day, Learn About Toft Dairy, Ohio's Oldest Dairy and Columbia Gas Customer

Customer Profile: Toft Dairy

Columbia Gas of Ohio Statement on Reynoldsburg Incident

We conducted a thorough investigation of our natural gas main and service lines that serve the Century City apartments and confirmed they are safe.

Columbia Gas of Ohio Statement on Reynoldsburg Incident

A single distraction can change lives forever

It was 2:27 a.m. when the doorbell rapidly rang five times. Dom Tiberi, a sports anchor for WBNS 10TV in Columbus, went to his door wondering if his daughter had forgotten her house key.

A single distraction can change lives forever

Columbia Gas on scene at Richard E. Jacobs Health Center in Avon

Columbia Gas crews have made the situation safe at the Richard E. Jacobs Health Center at 33100 Cleveland Clinic Blvd. in Avon.

Columbia Gas on scene at Richard E. Jacobs Health Center in Avon

More Headline News