Payment & Billing Options

Payment & Billing Options

Choosing a Natural Gas Supplier through the Customer CHOICE® Program

You can choose who supplies the natural gas that we deliver to your home or business.

Your options include*:

*Customers in the PIPP Plus Program are not eligible for the Standard Choice Offer Program or the Customer CHOICE® Program. Instead, they receive the Default Sales Service (DSS) rate.

Basics of the Customer CHOICE® Program:

  • Customer CHOICE® allows customers to shop for energy options from suppliers certified by the Public Utilities Commission of Ohio (PUCO).
  • It is your responsibility to compare prices and contract terms before choosing a supplier.
  • We will continue to deliver your natural gas, respond to emergencies, read your meter, answer your calls and bill you.

Learn More

The Public Utilities Commission of Ohio (PUCO) provides a list of suppliers and their current offers.

CHOICE® is a registered service mark of Columbia Gas of Ohio, Inc.