Detect Natural Gas
Smell and Tell
If you smell a rotten-egg-like odor, you may have a gas leak. Trust your nose and follow these ground rules to keep you and your family safe.
- Inside: Get out immediately.
- Outside: Turn off and abandon any motorized equipment you might be using. Leave the area quickly.
- From a safe location, away from the building, call 911 and Columbia Gas of Ohio at 1-800-344-4077.
- Wait for our service crew to arrive.
- Don't light a match or candle, or operate anything that could cause a spark, including cell phones, lights, appliances, flashlights, power tools, etc. Don't open the windows and doors in an attempt to ventilate.
See and Hear
Even if you can’t detect a natural gas smell with your nose you may see or hear signs of a gas leak. Immediately follow the steps above to stay safe.
- A damaged connection to a gas appliance
- Dirt or water being blown into the air
- Bubbles in water over or near a gas line
- Dead or dying vegetation (in an otherwise moist area) over or near a gas line
- A fire or explosion near a pipeline
- Exposed pipeline after an earthquake, fire, flood or other disaster
- An unusual sound, such as a hissing, whistling, or roaring sound near a gas line or appliance