Stay Safe

Stay Safe

Protect Against Flood Damage

Flooding can damage your natural gas appliances and pipes, causing a safety hazard. Here’s what to do if flooding affects your home or business.

In the event of a flood

  • Turn off electrical power to each appliance and leave it off.
  • Shut off the natural gas supply valve to the appliance (usually found on the gas line to the appliance).

If you smell natural gas after a flood

  • Inside: Leave immediately. Outside: Do not enter. Leave the area immediately.
  • Don't light a match or candle, or operate anything that could cause a spark, including cell phones, lights, appliances, flashlights, power tools, etc.
  • Call 911 and Columbia Gas of Ohio at 1-800-344-4077.
  • Wait for our crew to arrive.

After a flood

  • If the natural gas is shut off at the meter, do not try to turn it back on. Call Columbia Gas at 1-800-344-4077.
  • If water levels were high enough to cover the gas meter, call Columbia Gas to check your meter and regulator before using your gas system. Floodwaters may have shifted your home or caused other stresses, possibly resulting in a natural gas leak.
  • Do not attempt to place natural gas appliances back in service yourself. A licensed plumber or contractor should check, clean, repair and test all gas appliances and pipes.