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Terms of Use

Terms of Use

Website Terms of Use

Version: March 14, 2013

This Web  Site (including without limitation information or interactive forms) and related functions and services (collectively, “Web Site”) are operated and maintained by Columbia Gas of Ohio, Inc. (“Columbia Gas”, "Company" or “we”).  By using this Web Site, you agree to be bound by and to use the Web Site in strict accordance with these Terms of Use. If you do not agree to these Terms of Use, do not access or otherwise use this Web Site.

TO THE EXTENT ALLOWED BY LAW, WITH RESPECT TO YOUR USE OF THIS WEB SITE OR ANY HYPERLINKED WEB SITE, IN NO EVENT WILL COLUMBIA GAS BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 

YOU AGREE THAT YOU WILL SUBMIT ANY DISPUTE ARISING OUT OF, OR CONNECTED TO, YOUR USE OF THIS WEB SITE OR ANY HYPERLINKED WEB SITE EXCLUSIVELY TO BINDING INDIVIDUAL (NON-CLASS) ARBITRATION TO BE ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (“AAA”).  Information about the arbitration process and procedures is available at www.adr.org. If, for any reason, AAA is not available, you may file your case with any national arbitration company.  The arbitration shall be governed by the Federal Arbitration Act. 

This Web Site may also contain forward-looking statements. Use the forward-looking statement link to view additional information.

THIS WEB SITE AND ANY HYPERLINKED WEB SITE ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

These Terms of Use and information on this Web Site may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. Columbia Gas may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice.

Please note that any information or material sent to Columbia Gas will be deemed NOT to be confidential, unless we have an agreement otherwise with you. By sending Columbia Gas any information or material, you grant Columbia Gas an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that Columbia Gas is free to use any ideas, concepts, know-how or techniques that you send us for any purpose. The Company may modify these Terms of Use at any time. Material changes will be posted for thirty (30) days before becoming effective.

Learn more about Columbia Gas’ privacy practices.

Columbia Gas makes no representations whatsoever about any other Web site which you may access through this one. When you access a non-Columbia Gas Web site, please understand that it is independent from Columbia Gas, and that Columbia Gas has no control over the content on that Web site. In addition, a link to a non-Columbia Gas site does not mean that Columbia Gas endorses or accepts any responsibility for the content, or the use, of such Web site. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses and other similar items of a harmful nature.

Note, your user login ID and any password(s) used to access your web based tools made available by the Company should be kept confidential. The Company is not responsible for any loss or damage incurred because you shared them with a third party or did not otherwise keep your user login ID and password confidential.

Reference on the Web Site to any products, services, processes, hypertext links to third parties or other information by trade name, trademark, manufacturer, supplier or otherwise does not necessarily constitute or imply the endorsement, sponsorship or recommendation of Columbia Gas. Product and service information are the sole responsibility of each individual vendor.

Use of Our Forms

We attempt to secure your sensitive personal information provided on our online forms using a variety of technologies and security devices. However, Columbia Gas is not responsible for technical, hardware or software failures of any kind in relation to any use of this Internet site. We cannot know when problems arise on the Internet, or when equipment incompatibilities distort messages. We are not responsible for incomplete, distorted or delayed computer transmissions all of which may affect the information or interactive forms on this Web Site.

Forward-looking Statement Disclaimer

This Web Site contains "forward-looking statements" within the meaning of the federal securities laws, including (1) statements concerning Columbia Gas’ plans, objectives, expected performance, expenditures and recovery of expenditures through rates (on a consolidated, segment or subsidiary basis) and (2) any and all underlying assumptions and other statements that are other than statements of historical fact. There can be no assurance that actual results will not differ materially due to various factors, many of which are beyond the control of Columbia Gas, including, but not limited to weather, fluctuations in supply and demand of energy commodities, growth opportunities for Columbia Gas’ businesses, increased competition in deregulated energy markets, the success of regulatory and commercial initiatives, dealings with third parties over whom Columbia Gas has no control, actual operating experience of Columbia Gas’ assets, the regulatory process, regulatory and legislative changes, the impact of potential new environmental laws or regulations, the results of material litigation, changes in general economic and capital and commodity market conditions, and counter-party credit risk, and the matters identified in the “Risk Factors” Section of NiSource Inc.’s most recent Form 10-K, and subsequent reports on Form 10-Q. Furthermore, historical results may not be indicative of future performance