Our thoughts are with the community and families dealing with the loss and impact of the tragic incident in Medina. We want to assure our customers and the community of the safe operation of our system.
Columbia Gas of Ohio crews assisted the Medina Fire Department, the State Fire Marshal’s Office and the Public Utilities Commission of Ohio in the investigation of the incident at 451 Springbrook Drive.
Our crews conducted a thorough investigation of our natural gas main and service lines that serve the area and confirmed that they are safe. While the cause of the incident is not known at this time, based on our investigation, our natural gas main lines and service lines were not the source of this incident.
We will continue to support authorities investigating the incident as they complete their investigation.
Our customers expect and deserve safe and reliable delivery of natural gas to their homes and businesses. Natural gas safety requires a partnership between Columbia Gas of Ohio, our customers and communities.
- If a customer smells an odor of natural gas, they should leave the area immediately, move to a safe location and call 911 and Columbia Gas of Ohio at 800-344-4077.
- Certified contractors or plumbers should be contacted for maintenance or repair work on natural gas appliances and house lines.
- Always call 811 at least two business days before beginning an excavation project to have all underground utilities located. It is a free service that ensures the safety of our community.
Medina residents may request an inside safety check of gas lines, by calling Columbia Gas at 800-344-4077.